Ticia S. Email & Phone Number

Las Vegas, NV, US

United States

Las Vegas, Nevada, United States

• Collected needed information and documentation to determine eligibility for PPP Loan Forgiveness application and then completed and submitted application
• Developed Excel Job Costing workbook that delineates profitability of 90+ clients by applying individual client’s specialty, periodic, maintenance, and product amounts to pre-set formulas which includes overhead.
• Created inventory tracking spreadsheets that consolidate daily usage into monthly stats; used to renegotiate a contract
• Biweekly client communication addressing Accounts Receivable issues through email correspondence and phone calls; decreased outstanding AR by 60% in six-month period

Las Vegas, Nevada Area

• Continued professional growth taking two Advanced Instructor Module 1 certifications for both BodyPump and BodyCombat. Granted BodyFlow basic certification. Attended multiple Les Mills quarterly continuing education.
• At the request of the Executive Director, re-trained 4 colleagues in the core techniques and coaching skills required for Les Mills certifications.
• Mentored 5 new instructors preparing for Les Mills international certifications, all 4 passed on the first try.
• Created written critiques of fellow instructors for supervisor's review, increasing fitness team's adherence to international standards
• Recruited 3 new employees to bolster the fitness team.

Las Vegas, NV

• Supervised Group Exercise Instructors, creating relationships to build a stronger team, mentoring for greater coaching and instructing, Auditing classes to prepare written performance evaluations
• Updated the Group X Schedule using Daxko Mobile App and Excel, as necessary
• Updated ClubCount with daily class participation and daily club visits
• Daily updated payroll punches and bi-monthly ran payroll using Paycom
• Evaluated applications, interviewed, auditioned, and processed five new Group Exercise Instructors
• Self-managed a multitude of other responsibilities, including verbal and written communication

Las Vegas, NV

• Taught multiple classes per week in the Les Mills formats.

• Consistently demonstrated preparation and professionalism while teaching multiple fitness classes per week (BodyPump, Step, Preschool Fitness, Corefit, BodyCombat)
• Demonstrated teamwork by regularly subbing for other instructors and participating in additional fitness and family related activities
• Began solely as a BodyPump instructor. Regularly learned, taught, and mastered new formats.

Fort Worth, TX

• Taught one Les Mills BodyPump class per week. Grew my class numbers from 9 to 22 per class.

Laredo, TX

• Prepared reports, filings, and motions under attorney direction
• Maintained managing partner's appointments, files, briefings, etc.

Laredo, TX

• Managed department bank accounts, using Quicken to balance funds and pay bills
• Created data entry files of current and past donors and students
• Built donor packets for events and thank you gifts

Boulder, CO

• Cataloged and processed new inventory
• Inputted sales contacts to a web-based list for all sales associates
• Called potential customers to determine current interest level

Austin, TX

• Processed applications for out-of-country and out-of-state candidates for the Texas state nursing examinations
• Updated and reformatted the Employee Handbook and Policies and Procedures manuals

Bachelor Of Applied Science (Bas), Applied Management, 3.987

Courses in financial, organizational, marketing, and operational management; 270-hour advanced internship

Associate Of Applied Science (Aas), Administrative Assistant And Office Manager, 3.987

Courses in finance, accounting, business fundamentals, web business, entrepreneurship, and human resources

Certificate, Administrative Assistant, 4.0

Courses in MS Word and Excel, basic finance, office procedures, and visual fundamentals

Associate Of Science (As), General Studies, 4.0