Tiffani Clay Email & Phone Number

Los Angeles Metropolitan Area

As the Assistant Philanthropy Manager at Step Up, I am is responsible for leading the Philanthropy team to raise a percentage of the organization’s budget. Responsibilities include managing Annual Fund, Year-End Campaign, Sponsorships, Events, Stewardship, Retention, and Development efforts to cultivate mid-level donors nationwide.Leadership, Administration, Oversight • Manages (in conjunction with the Marketing & Communications Coordinator) Step Up tours at new and existing buildings to engage current donors and to acquire new donors, sponsors, and volunteers.• Event oversight and management.Direct Service and Support• Provides highly effective cultivation, solicitation, and stewardship systems for prospective and existing donors with the purpose of renewing and/or upgrading them to higher giving levels.• Manages a portfolio of grassroots to mid-level donors to achieve fundraising goals. • Assists in activities related to Marketing and Communications, including Appeals, Newsletters, Year-End Campaigns, E-Blasts, and Social Media.• Designs, Implements, and Monitors highly effective plans for new donor acquisition and monthly recurring gifts.• Designs, implements and monitors a highly effective plan for Sponsorships and Naming Opportunities.• Works with all areas of the Philanthropy department to support multiple special campaigns, including multi-year strategies for Annual gifts, signature projects and events, legacy giving, and other capital needs.Documentation and Data Collection• Monitors progress of revenue objectives by establishing SMART goals that are carefully planned, clear, and trackable.• Oversees Moves Management in CRM to maintain accurate and up-to-date records of donor contacts and ongoing communications with current and potential donors and to ensure data integrity.• Identifies donors with the capacity to give at the Mid- and Major- Gift level. Cultivates Mid-level donors and informs the Development Team of new prospects.

• Works closely with the Director of Development, Development Manager and Marketing and Communications Manager to develop strategies and tactics to successfully acknowledge and steward all levels of donors. • Oversees CRM to maintain accurate and up-to-date records of donor contacts, ongoing communications with current and potential donors, and to ensure data integrity. • Generates reports to measure and evaluate fundraising results. • Implements a thorough donor acknowledgement and stewardship system and maintain consistent records of contacts with donors and corporate partners. • Works with all areas of Development to support multiple special campaigns, including multi-year strategies for Annual gifts, signature projects and events, legacy giving, and other capital needs.

Los Angeles, Ca

• Collaborates with the Communications Manager to produce and manage social campaigns, incorporating the leveraging of relevant key calendar dates and special projects.• Manages social media and communicates project timelines.• Leads all celebrity, influencer, brand partnership promotional campaigns.• Maintains website, including content updates, analytic tracking, and performing health checks.• Delivers excellent customer and technical support for donors by providing consistent communication, giving positive feedback, and sharing encouraging outcome stories.• Primary point-of-contact to donors, delivering acknowledgment letters, recognition opportunities, and answering all inquiries.• Develops and nurtures relationships with high-level individuals and brands to confirm that their needs are satisfactorily met for future opportunities for collaboration.• Maintains the fundraising database and ensures data integrity by following established organizational standards and policies.• Manages the third-party fundraising program, partnering with individuals and businesses.• Handles all deposits, including cash, checks, wires, and ACH payments from donors and merchandise customers.• Tracks expenses related to restricted gifts and compiles quarterly data on grants awarded to LAFD.• Proactively identifies new leads through research and networking for the Adopt-A-Fire-Station program, representing 106 fire stations.• Communicates with grant applicants on the process of proposal and report submissions, answers routine inquiries from grant seekers/grantees.• Functions as lead researcher culminating information for potential funders and board members.• Supports Development Director in both annual and special event planning such as research, managing event webpage, overseeing ticket sales, and reviewing materials including annual giving mailings.• Works closely with COO/CFO with audit preparations and has implemented procedures to improve the process.

San Bernardino, Ca

Assisted the Community Outreach and Innovation initiatives through efforts such as contract monitoring, data entry, general administrative support to projects, organizing and maintaining project files and databases.• Prepared documents and handling department meeting details including booking rooms, meeting agendas, accurate meeting reports, and other partner communications and correspondence.• Processed internal and external information requests.• Provided recommendations on how to improve the ongoing program and marketing related projects.• Day-to-day project tracking and management with the program to ensure timely follow-through using Smartsheet.• Identified, communicated, and assisted in the resolution of emerging issues.• Performed administrative and ad hoc duties as needed.

San Bernardino, Ca

Conducted research, data collection, and compiling the data into excel for marketing efforts in campaigns targeting business professionals, county residents, and potential tourists. Maintained working relationships with stakeholders and business professionals, updating internal databases to ensure accurate contacts and up-to-date information for all of the ongoing tourism and economic development events. PROJECTS:Conferences/Tradeshows• Spearheaded the press efforts in the country’s largest tourism trade show, resulting in numerous successful relationships • Packaged and shipped gifts to important clients to maintain positive relationships in order toattract potential relocation efforts• Coordinated with the team to create, develop marketing strategies that were illustrated in collateral • Assisted in the preparation of EDA PowerPoint decks and presentations for tourismtradeshowsOngoing Economic Development & Tourism Marketing Campaign Management • Utilized the Atlas Content Management Systems to maintain site platform content, tracking KPI metrics to help improve user experiences, which led to significantly increased site traffic• Coordinated logistics for meetings, summits, video production, and large-scale events including booking locations, audiovisual needs, dining options, etc.• Monitoring and adjust advertising budgets to ensure reconciliationState of the County• Facilitated event coordination through target audience research, invitation list database management using Excel, Salesforce, and Constant Contact for a successful event that resulted in over 1,100 attendeesTourism Video for CA Outdoor Playground Campaign• Coordinated video production activities including the arrangement of participants for filming locations to promote tourism in the County – the campaign garnered over 14k views