Tiffany Brown Email and Phone Number

Plan and coordinate office activities using administrative and technical procedures and policies; and advising other staff on such matters. Communicate with others, orally or in writing, to facilitate the functions of the administrative services. Compose and review the format, grammar, spelling, and punctuation of memorandum, forms, reports, and other documents. Operate personal computers using various programs and applications; such as, word processing, database programs, spread sheet applications, and other utility. Manage senior executive Mark Simms calendar using knowledge of the duties, priorities, commitments, and policies management; screening calls and visitors; and providing travel and timekeeping support using policies, procedures, and regulations. Coordinates Building Council Meeting and Governance Council Meeting taking rough notes that accurately reflect the decisions and discussion that took place during the meeting. Draft notes in an agreed format (whether electronically or in hard copy) so that information can be easily discerned and communications are clear, thus avoiding any confusion. Copy and distribute the minutes to all relevant people and ensure that a copy is filed appropriately, keeping all minutes together in a file for future reference. Track suspense dates for correspondence and task orders. Schedule conference rooms, coordinates meeting agendas and invitations. Distribute parking permits to appropriate offices also including distribute information to Designated Agency Contacts (DACs). Maintain various data bases and building information. Maintains performance metrics, organize and maintain a centralized filing system.

Served as a Dedicated Aide for young children and toddlers with special needs such as emotional disorders, autism and down syndrome, in an inclusion and non-categorical self-contained daycare and classroom. Supports the creation of environments and instructional opportunities that meet the needs of diverse learners. Provides individualized behavior and academic supports to improve children’s achievement of individual academic and behavioral goals in support of children’s IEP goals. Consistently implements behavioral and academic strategies outlined in children’s IEPsUses information and data from a variety of sources to understand children’s instructional needs and progress against IEP goals. Ensures a safe, clean, attractive and engaging centers-based classroom that encourages both exploration and complex play for children with special needs. Fosters tolerance and a sense of community in classrooms, modeling and explicitly teaching acceptance and appreciation of others. Works with the teaching team to ensure the classroom contains sufficient supplies and materials for individualized instructional supports. Assist young children with personal hygiene, meals and other daily activities. Communicates the individual children’s goals and progress to families and also ways in which the family can support the child at home. Plans collaboratively and shares ideas and resources with instructional team. Collaborates with the teaching team to evaluate instructional effectiveness and to modify instructional approaches based on feedback. Actively participates in professional development opportunities provided and seeks out additional professional development. Maintains confidentiality and treats all information about children and their families in strictest confidence. Fulfills the standards of professionalism including appropriate dress, attendance and timeliness.

Answered multi-line telephone, routing calls to appropriate staff, providing a full range of administrative support. Provided senior-level administrative support to Assistant Secretary Philip McNamara. Responsible for the coordination of meetings onsite and offsite to include logistics, transportation, hotel and restaurant reservations, agendas, and presentations. Expert in booking all travel through Concur for all to insure safe and cost-effective travel for both the traveler and department. Assisted leadership by providing accurate information regarding incoming correspondence, complaint data and other information pertaining to the Office for Civil Rights and Civil Liberties (CRCL) intake process. Identify and implement ways to increase or enhance correspondence intake functionality. Responded to requests from management and leadership with well researched, organized, and accurate information, and produce any related documents or comments in the appropriate final format for dissemination. Provided accurate written and/or oral briefings to senior management and leadership on complaint process developments and outcomes.

Performed a variety of duties pertaining to the security of postal buildings, personnel, property, mail, and mail in-transit. Maintained assigned firearms in good condition. Maintained incidents reported and daily logs of orders and basic information for the security force. Answered the office telephone and responded to reports and inquiries. Performed patrol duty, as assigned, on foot or by motor vehicle to maintain order and safeguard the facility, property, and personnel. Ensured the application of security measures in manhandling areas. Maintained contact with other security force personnel and responded to emergencies and other conditions, including burglaries and hold-ups, requiring immediate attention. Controls access to building at an assigned post. Enforced the regulations requiring identification. Performs other job-related tasks in support of the primary duties. Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.

Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations. Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records. Maintained medical records and correspondence files. Greeted visitors, ascertain purpose of visit, and direct those to appropriate staff. Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer. Maintained an electronic time and attendance database for 50 employees. Distributed detail assignments to team members and provided new hire orientation training for new employees (i.e., paperwork, assignments, supervisor, etc.). Maintained petty cash, supply inventories and master record inventories for all documents and correspondence and managed time-sensitive and classified projects.

Monitored the department’s budget and prepare accurate reports about findings. Kept detailed records of medical and office supplies stock. Informed employees of new policies and other changes. Developed work schedules for all employees. Coordinated with doctors, nurses and other healthcare professionals to identify their issues and needs. Responded to questions from doctors, nurses, and patients in a timely manner. Ensured that patient medical records are kept up to date and kept records of all expenses and recommend techniques to reduce costs. Ensured all departments comply with the current healthcare laws and regulations.