Performance-driven leader with a proven track record of accountability for complex, cross-functional projects, programs, strategic initiatives, and a digital transformation portfolio. Individually contribute and also oversee the design and implementation activities for product management, Agile scrum, and solution delivery teams. Gained senior leadership trust and confidence due to the ability to excel in low guidance environments, work collaboratively, and ensure successful achievement of divisional objectives, key results, and targeted impacts. Thought leader in the business strategy development for product and program management. Strong experience in managing people and matrixed organizational teams. A healthy talent for situationally leading resources, coaching, mentoring, and influencing to include facilitation and conflict resolution. Highly skilled in business case development, initiation, planning, monitoring and controlling activities supporting integration, scope, schedule, risk/issue, stakeholder, and communications program management processes. Excellent oral and written communication skills, and the ability to present information to the targeted audience with ease of understanding.
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Director Program ManagementFannie Mae Nov 2022 - Present -
Manager Product ManagementFannie Mae May 2019 - May 2023Washington Dc-Baltimore AreaPeople manager and program execution lead for MF strategic initiatives. Lead a MF Operations digital transformation team comprised of a product manager and product owners. Business ownership of 10+ technology assets. Continuously collaborate with senior leadership, business units, operations, technology, and architecture resources to define and execute on the product strategy for principal priorities in alignment with business objectives. Champion epics, as epic owner, through the lean portfolio change management process. -
Product OwnerFannie Mae Sep 2018 - May 2019Washington Dc-Baltimore AreaVoice of the MF business with the scrum team; directed the team in system development for an environmentally sustainable product. Aligned on development objectives and scope/features with stakeholders. Managed the product backlog, created user stories, accepted/rejected development outcomes. Remediated risks and managed issues until closure. -
Project Manager I/Ii/IiiFannie Mae Mar 2010 - Sep 2018Washington Dc-Baltimore AreaManaged MF project and program teams through software development lifecycle processes. Ensured strategic initiative and maintenance business value outcomes were achieved, inclusive of Fannie Mae Board of Directors goals and/or Regulator requirements. Complied with Agile software development standards and integrated Project Management Institute (PMI) project management processes. Maintained vertical and horizontal stakeholder communication, status reporting, mitigated risks, and resolved issues. Responsible and accountable to key decisions and outcomes. -
Senior Business AnalystFannie Mae May 2006 - Mar 2010MF Operations lead for the Negotiated Transactions team. Co-led complex and unique transactions through the pool swap business process ensuring controls and processes adhered to operational, contractual, compliance, legal and disclosure standards while interfacing with internal teams, Lenders, and third-party vendors. Recommended Sarbanes Oxley (SOX) and operational controls, monitored compliance, participated in audit reviews and testing. Created departmental process flows and procedures to comply with enterprise policy standards. Led business resiliency planning and testing activities. -
Senior Loan UnderwriterEnergy Federal Credit Union Jun 2000 - May 2006Rockville, MdManaged risk and maintained credit quality for the loan portfolio. Led projects to improve lending operations and enhance member services. Prepared monthly financial reports for Vice President of Lending to provide a portfolio snap shot, opportunities for correction, and direction to loan department staff and member service representatives. Coordinated property appraisals and title insurance policies with vendors and ensured compliance needed for mortgage transactions. Originated and closed real estate settlements.
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Credit ManagerNorwest Financial Feb 1998 - Jun 2000Annapolis, Maryland, United StatesOriginated and approved loans according to Equal Credit Opportunity Act and Truth-in-Lending regulations. Originated and closed real estate loans. Monitored monthly branch sales and assisted employees with increasing branch profitability. Monitored and collected overdue accounts. Trained new hires.
Tiffany Carter Education Details
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Major: Communications; Minor: Business Management -
Business Administration And Management, General
Frequently Asked Questions about Tiffany Carter
What company does Tiffany Carter work for?
Tiffany Carter works for Fannie Mae
What is Tiffany Carter's role at the current company?
Tiffany Carter's current role is Director Program Management at Fannie Mae.
What schools did Tiffany Carter attend?
Tiffany Carter attended Howard University, University Of Maryland Global Campus.
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Tiffany Carter
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Tiffany Carter
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