Tiffany Duncan Email & Phone Number

Atlanta, Georgia, United States

United States

Provided sales support to corporate account customers and stakeholders. Collaborated with account manager to optimize sales strategy and identify opportunities for account growth.• Routinely used ERP tools to forecast inventory needs, track physical inventory, and create in-depth reports to drive supply chain decision making.• Provide direct oversight on all account related commercial activities including the development of long-term purchase agreements, sales tracking, and pricing and profitability.• Monitored warehouse inventory levels against agreed target levels and coordinated with buyers to adjust shipments.• Lead monthly meetings with customers to discuss relevant issues such as shipping, supply and demand, and new product onboarding while driving internal teams to satisfy customer needs.• Maintained business relationships with vendors and coordinated direct-to-customer shipments, onboarding of new products, and tracking incoming PO’s.• Coordinated all functional aspects of the ordering process with strict accuracy and attention to detail including order entry, shipment, tracking, and directly interfacing with clientele.

Atlanta, Georgia, United States

Assist retail buyers with ordering of wholesale goods during market. Assist showroom manager with showroom setup and organization.· Interact with buyers to select ideal product assortments while maximizing sales dollars.· Check-in, ticket and merchandise sample products for showroom displays in preparation for market.· Conduct product pulls and assist in sample sale to make room for new sample products.

Greater Nashville Area, Tn

Managed business relationships with key account buyers and marketed wholesale goods to gift retailers.· Grew company's 2 largest key accounts by 30% and 15% year-over-year through strategic selection of product offerings and effective negotiations.· Provided clear sales strategy and support for approximately 110 outside sales reps across US and Canada by utilizing market research, sales data, and product knowledge to create and implement training webinars.· Partnered with marketing team to create impactful sales presentations, training and marketing materials.· Increased worldwide brand recognition by fostering and maintaining relationships with international distributors and buyers through careful price negotiation, targeted product marketing, and close monitoring of order processing/shipping procedures.· Created excellent customer experience and provided custom products and solutions tailored to individual needs through internal collaboration with product development, creative, finance, planning, customer service, and logistics teams.· Merchandised 5 showrooms, showcasing products while creating efficient workspace for buyers and sellers. · Boosted company revenue through active participation in trade shows, selling to customers, and providing cross merchandising and styling solutions for company products.

Greater Nashville Area, Tn

-Detailed analysis of key accounts’ requirements to ensure proper sales and shipping operations and protect company ROI by avoiding chargebacks. -Support Director of Sales and National Account Managers. Collaborate with shipping, planning, and production departments for accurate and timely shipments.-Optimized Amazon account revenue through effective use of Amazon Vendor Central, prompt processing of EDI orders, and collaborative communication with logistics team.

Franklin, Tn

Gathered and maintained data from customers to accurately build replenishment orders.· Increased marketability of products by assisting customers with set up and data synchronization of new items.· Provided efficient sales and inventory tracking to customers by routinely creating and distributing reports.

Franklin, Tn

Created and analyzed spreadsheets to assist production manager with maintaining stock levels. Authored and edited specifications for garment construction and performed occasional physical quality checks on in-house inventory.· Managed production of custom sample garments and maintained in-house sample library, streamlining production of new styles while maintaining standards of quality and fit. · Partnered with purchasing / sourcing team and overseas factories, ensuring timely and accurate production of goods.· Attended regular meetings with company CEO/President for approval of new specifications / greenlighting new production.

Nashville, Tn

Communicated with inbound callers to uncover needs and recommend suitable computer systems and necessary upgrades.· Achieved positive performance metrics by effectively handling inbound and outbound calls and closing sales.· Enhanced customer experience by courteously addressing customer concerns and questions.

Nashville, Tn

Assisted store manager with operations and store management. Executed opening and closing procedures, banking, reporting, and store merchandising. Trained and mentored new employees.· Achieved high sales performance metrics by actively engaging with customers. · Created vivid promotional displays through use of styled mannequins and signage.· Formed merchandising solutions for low-stock products and refreshed floor sets, enhancing customer appeal.· Promoted new activewear line through participation in promotional event at local fitness center.· Served as Jockey Certified Bra Fit Specialist, assisting women with custom bra fittings.· Accomplished high enrollment numbers for loyalty rewards membership by strategically positioning benefits to each customer.