Tiffany Dyson Email and Phone Number

Perform new hire store orientation, administer monthly tests, assemble product knowledge classes based on individual stores shrink issues, and conduct secret shopsPromote teamwork and create a positive morale and work environment

Work with vendors and store personnel to administer store training classes on product knowledge and store policies. Vary training to different learning types.Coordinate store meetings by booking food, speakers, and special events.Skills: Strong time management, organizational, leadership and communication skills. Computer knowledge of Microsoft programs. Able to meet multiple deadlines while balancing a variety of daily tasks. Able to use constructive criticism as a tool to improve quality of work. Proven ability to exceed goals set forth by management. Ability to adapt selling strategies and trainings to different situations and personalities.

Responsible for day to day operations of running the business including: Returning emails, ordering supplies, managing employees, tours of the facility and enrollment in programs.Daily accounting and account management. Assemble daily deposits and collect outstanding balances.Responsible for marketing for multiple companies including: creating advertisements on radio, TV, and print. Update website with calendar information and current events. Maintain Facebook account.Human Resource responsibilities of interviewing, review writing, creating write ups, promotions and demotions, hiring, terminating employment, team building, conflict resolution and employee training. Payroll responsibilities including reviewing time cards, creating and printing paychecks in Quickbooks, compile 401(k) information and issue checks for six companies. Administer and collect new hire paperwork and manage employee files.Assist with the expansion of businesses. Create marketing plans, forecasting of revenues, research available properties with area demographics, apply for all paperwork for business expansions.Training of all company personnel including creating employee manuals, classes on customer service, management techniques, and selling strategies.

Responsible for a large portfolio of dermatological products. Maintained a sophisticated knowledge of disease states, products, and competition.Nationally ranked 25 among 200+ representatives.Developed and maintained relationships with more than 50 offices, while altering my approach and sales techniques for each office and establishing credibility and dependability. Employed effective selling techniques, including pre-call planning, captivating opening, presentation focus, productive questions, issue identification and effective close.District trainer of reps from new company, new hires and struggling reps on product knowledge and computer usage. Trained using classroom setting and one on one in- field training.

Analyze customer needs and establish solutions. Create monthly business plans and forecasts.Acquire and develop new customers by cold calling and referrals, 125% of new customer quota.Attend various sales training courses.166% of year to date written quota and ranked #3 out of 803 reps.

Conduct audits and training classes to ensure day to day activities are performed correctly Introduce new policies and procedures to seven storesAnalyze financial data and company reports to assist in decisions effecting overall company effectivenessTaught classes from new hires to management on customer service skills, conflict management, communication, non-verbal communication, associate development and effective listening.