Tiffany Dyson Email and Phone Number

CLEARANCE• Active: Top Secret (granted 2010)AREAS OF EXPERTISE• Contracting: 13 years Government Contracting/Consulting, 12 years PMO Administrative Support• Database Management: SharePoint, Service Manager Console, C&A Web, FFS Travel, WebCIMS, Star Web, Deltek• Computer Software: MS Project/Word/Excel/PowerPoint/Visio/Outlook, InfoPath, Lync Meeting, Adobe and InternetEDUCATION• Bellevue University College BS in Investigations 2015, Bellevue, Nebraska • Prince George’s Community College Business Administration 2001, Largo, Maryland WORK HISTORYNTT Data Inc. (Drug Enforcement Administration) Arlington, VA Senior Consultant• Support the Infrastructure Management (SIFI) with hardware and infrastructure with material control and shipping documentation for New Installs, Upgrades, Tech Refresh and Repairs• Monitor and perform daily updates of service center tickets for SIFI in HP Service Manager (HPSM) & System Center Service Manager• Provides assistance and training to other resources when they experience difficulties with Service Manager• Create various DEA 19’s and service tickets to ship equipment (hardware) out to Division (Domestic and Foreign)• Utilize Unified Financial Management System (UFMS); to assign and transfer IT equipment between groups.• Handle all Administrative tasks as assigned• Track time for outside contractors• Work with all levels within the organization, from leadership and senior management to the workforce; interactions may include coaching, interviewing, workshop facilitation, training, and surveys