• Utilize the Four Dimensions of Execution method to identify and resolve large scale denial trends targeted at key performance indicators• Increased key performance indicator obtainment from 2% to 30% in six months overall• Increased claim resolution productivity and efficiency by 400% overall in nine months• Developed credentialing matrices for each client leading to a 30% reduction in credentialing denials overall• Collaborated with IT and Development to ensure a 75% resolution rate of all cases and tickets within a month• Analyze billing and payment posting to reduce errors, increase revenue, improve key performance indicators, and use as educational materials• Collaborated with Practice Managers on educating billing and front office personnel on the revenue cycle and the importance of their roles in increasing revenue and practice health

Sign defendants up for probation based on the Judge’s ordersWork daily with multiple law enforcement agencies on obtaining information and locating absconded defendantsSupervise and monitor activities of probationersMotivate probationers to complete probation successfully, and encourage compliance with the lawEnter court orders into CSI computer programGeneral office tasksPrepare monthly calendars for both officesVerify probationer incarceration reports

Ensure floor stock is on parStock all floor kitchenettesAssist Clinical Care Partners and Nurses with patient movement and clean up when neededMaintain patient room stockProfficient in EPICAnswer two multi-line phone systems in a timely manner regarding patient requests, nursing inquiries, and family members concerns while directing calls to appropriate parties or taking messages.Perform general office duties, such as ordering supplies, maintaining patient records, and performing basic order entering.Interpret physicians orders and enter into HEO or STAR.Prepare patient charts for procedures and keep charts stuffed with appropriate materials.Provide clerical support to other departments and staff members.Access patient information when requested by physician or other qualified team member.Request patient information from other departments or facilities.