Assist with campus budget preparation and maintain accurate records of expenditures while following TEA Guidelines.Prepare and process purchase orders and receive, store, and issue supplies and equipment.Assist with planning, preparation, and set up of faculty meetings and campus activities and events.Monitor and process time records including managing and reconciling substitutes daily.

Collaborated with clients to maintain relationships and provide thorough support.Resolved issues efficiently using strong relationship-building skills, consistent follow-up, and prompt resolutions to enhance client satisfaction.Collaborated with vendors, partners, and internal departments to plan and execute successful member events.Processed and audited transactions, purchases, and payments.Maintained membership database, ensuring that all information was correct and accurate.

Created profiles for new clients as well as updated profiles of existing clients.Managed scheduling and check-ins of clients for office visits, surgeries, grooming, and boarding.

Trained and supervised a staff of over 20 employees including Tour Guides, Tour Ambassadors, and Box Office Attendants.Audited tours to ensure correct information was being shared from the tour script as well as ensured all policies and procedures were being followed.Planned and set up public, private, and event tour routes based on the Dallas Cowboys' team schedule and events within the facility.Resolved guest ticket-related issues.Performed and kept record of weekly cash audits and daily cash operations and reconciliations.Maintained record of in-house billing and sent invoices at the end of each period.Built rapport with partners in the Dallas Cowboys as well as internal departments.Conducted tours for exclusive, private, special request guest as well as public and event tours when needed.

Maintained the Box Office by answering and returning phone calls and emails.Sold tickets to guests walking up to the Box Office.Ensured correct information was relayed to Tour Guides and Tour Ambassadors regarding guest count and routes, and updated the Tour Guides with any and all changes.Ensured the money drawer had the correct amount of cash at the beginning and end of the day.Closed down the Box Office by closing till, dropped to-be-deposited cash in the safe along with money drawer cash, fobs, and ticket scanners.

Ensured Texas Childcare Licensing Standards were met and upheld, including required files and paperwork.