• Provides direct services to students with disabilities including, but not limited to, initial accommodationmeetings, academic coaching, and test administration• Reviews disability documentation of functional limitations to determine eligibility for services and tosubstantiate requests for reasonable accommodations. Assesses interaction of the student's disability with theacademic environment and develops a plan for the provision of reasonable accommodations• Collaborates with Accessibility and Disability Services colleagues in developing, reviewing, and recommendingpolicies and procedures• Provides exceptional customer service to all faculty, staff, students, venders, visitors and the community at large,utilizing positive communication skills and established protocols• Documents, maintains, and reviews current and accurate case records, notes, and related information whilemaintaining confidentiality• Assists and counsels students in time management, organization, study techniques, and other coping skills• Teaches students self-advocacy skills so they can effectively communicate with faculty, staff, and peers

• Co-supervise, train, and recruit undergraduate student staff members and student interns who help provide support at the Women’s Resource Center and who assist with educational tabling opportunities• Provide support for students in crisis and refer them to proper resources• Oversee student volunteers and Board of Governors Scholars by creating volunteer sign-up sheets, logging hours, and sending reminder e-mails for events• Schedule tabling opportunities, event locations, and work orders• Create fliers using Canva for upcoming tabling opportunities and events, and uploads fliers to social media platforms• Plan, develop and present workshops on topics such as self-care, sexual assault awareness, body image and society’s beauty standards, birth control & menstrual health, and men’s issues• Serve as a liaison for Columbia-Montour Family Health Partnership for continual program outreach• Assist in the creation of the Campus Climate Survey through Qualtrics survey software

• Advise 9 at-risk students in the mentor program in one-on-one meetings to overcome academic obstacles• Facilitate Project Success, a free course which covers topics of notetaking, time management, emotional intelligence, stress management, etc.• Create and deliver study skills programming to meet the unique needs of Penn College students• Organize one-on-one meetings with students who have been referred through MapWorks (an early alert system) to address ongoing academic issues • Update and manage assessment of the Academic Mentor program

• Experienced working at a highly diverse, large, public, research institution• Supervised 8 undergraduate student staff members in the second largest residence hall on campus, which houses 484 bed spaces• Led weekly staff meetings and conducted weekly one-on-ones with individual staff members• Created projects for Resident Assistants and Office Assistants by using Events Management Systems (EMS) Reservation Summary reports to design project sheets and mapping for incoming Summer Camps and Conferences• Enhanced conference host and over-night participant experience through positive customer service by meeting all needs regarding space reservations, room preparation, room and key assignments, and facility concerns• Organized check-in and check-out procedures, and delegated tasks for Resident Assistants to complete• Served as an active member of the Resident Assistant Training Committee and Community Development Committee• Researched academic initiatives, marketing and branding, community development, and services provided for first-generation students for ways to improve Apartment & Residence Life

• Created an inclusive and diverse environment to meet students’ needs• Met bi-weekly with five students to better understand and work effectively with various disabilities• Engaged in and supported Delta Alpha Pi National Honor Society for students with disabilities and served as a member of the University Disability Advisory Committee• Consistently researched topics about current issues regarding students with disabilities and developed ways to advocate for equality• Conducted presentations for prospective students and families regarding accommodations• Assisted student workers at the front desk due to high traffic environment

• Responsible for the safety and well-being of 60+ residents in assigned wing • Created and established a positive and family-oriented living environment in a residence hall• Established inclusive and welcoming environment through programming, personal interactions, and hall and door decorations• Served on the on-call rotation and performed nightly duty rounds • Demonstrated leadership and motivation daily towards supervisors, teammates and residents• Accomplished all duties regarding opening/ closing the residence hall, resolving conflicts and incidents, distributing mail, holding hall meetings when necessary, etc.