Tiffany Mccoy

Tiffany Mccoy Email and Phone Number

Customer Success Manager @
Tiffany Mccoy's Location
Berwyn, Illinois, United States, United States
Tiffany Mccoy's Contact Details

Tiffany Mccoy work email

Tiffany Mccoy personal email

About Tiffany Mccoy

Dedicated professional with 15+ years of experience leading revenue growth and customer success initiatives; defining and implementing strategies, procedures and processes aligned with performance objectives; utilizing leadership, interpersonal, consultative, technical and analytical skills driving success outcomes; collaborating with cross-functional teams developing and delivering client-centric solutions; developing high-performance talent providing knowledge, resources and support; leveraging technology, software and methods optimizing efficiencies; building and maintaining strong internal relationships and external partnership alliances; and exceeding performance objectives resulting in increased responsibilities, promotions and profitability. Core Competencies: Strategic Planning, Communication, Team Leadership, Project Management, Business Development, Solution Selling, Talent Development Training | Coaching, CRM Software, Microsoft Office, Relationship Management, KPI Measurable Results.Awards: VIP Club Trip – 25% of 176 Managers President’s Club Trip Manager in Training Pride Award Winner Leadership Club Winner AwardedBranch Manager Promotion Bank Officer Promotion

Tiffany Mccoy's Current Company Details
Corbin-Taylor Real Estate Services

Corbin-Taylor Real Estate Services

Customer Success Manager
Tiffany Mccoy Work Experience Details
  • Corbin-Taylor Real Estate Services
    Office Manager
    Corbin-Taylor Real Estate Services Feb 2018 - Present
    Greater Chicago Area
    Oversee real estate services administration, communication and customer success initiatives Collaborate with executive team members understanding and addressing clients’ needs Conduct market research assessing property values and preparing market comparables Identify commercial leasing and residential sales opportunities leveraging digital and offline sources Collect, analyze and present timely and actionable data to executives driving informed decision makingReview contract purchase, lease and loan agreements ensuring accurate and compliant information Build and maintain strong internal relationships and client broker relationships
  • Us Banccorp
    Branch Manager-Nmls
    Us Banccorp Oct 2016 - Feb 2018
    Greater Chicago Area
    Managed branch operations, revenue, staffing and customer relation initiatives Defined and implemented strategies, procedures and processes aligned with performance objectives Worked with cross-functional team members developing and delivering customer-centric solutions Recruited, screened, interviewed and trained 10+ new associates providing knowledge, resources and supportSupervised and developed 5+ direct reports providing knowledge, resources, inspiration and support Served as customer point of escalation handling complex transactions, resolving issues, and fostering loyalty Adhered to banking standards and protocol ensuring national and local regulatory complianceParticipated in monthly audit collecting, analyzing and presenting accurate information to stakeholdersAttained customer revenue objectives resulting in 120% deposit revenue and 19% checking production increase Attained new business account, existing customer, and referral objectives increasing revenue and loyalty Exceeded bi-annual performance objectives resulting in increased responsibilities and profitability
  • Tcf National Bank
    Branch Manager Business Line Officer
    Tcf National Bank Mar 2006 - May 2016
    Managed branch operations, revenue, staffing and customer relation initiatives Defined and executed sales objectives aligned with revenue growth and customer loyalty objectives Worked with cross-functional team members developing and delivering customer-centric solutions Recruited, screened, interviewed and trained 50+ new associates providing knowledge, resources and supportSupervised 10+ direct reports developing skills, appraising performance and rewarding customer-centric outcomes Served as customer point of escalation handling complex transactions, resolving issues, and fostering loyalty Adhered to banking standards and protocol ensuring national and local regulatory complianceParticipated in monthly audit collecting, analyzing and presenting accurate information to stakeholdersIncreased revenue resulting 300% average deposit revenue and 15% average checking production Attained new business account, existing customer, and referral objectives increasing revenue and loyalty Earned recognition for exceeding performance objectives resulting in increased responsibilities and multiple promotions

Tiffany Mccoy Skills

Retail Banking Retail Sales Leadership Coaching Cross Selling Client Confidentiality Problem Solving Market And Sale Products Team Building Mortgage Lending Exceed Sales Goals Meeting Planning Sales Management Operations Management Management Customer Service Risk Management Sales Credit

Tiffany Mccoy Education Details

Frequently Asked Questions about Tiffany Mccoy

What company does Tiffany Mccoy work for?

Tiffany Mccoy works for Corbin-Taylor Real Estate Services

What is Tiffany Mccoy's role at the current company?

Tiffany Mccoy's current role is Customer Success Manager.

What is Tiffany Mccoy's email address?

Tiffany Mccoy's email address is tm****@****ank.com

What schools did Tiffany Mccoy attend?

Tiffany Mccoy attended Northern Illinois University.

What skills is Tiffany Mccoy known for?

Tiffany Mccoy has skills like Retail Banking, Retail Sales, Leadership, Coaching, Cross Selling, Client Confidentiality, Problem Solving, Market And Sale Products, Team Building, Mortgage Lending, Exceed Sales Goals, Meeting Planning.

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