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Self-motivated, strategic, detail-oriented, service-oriented, and dedicated leader who fosters trusting relationships. Excellent organizational, analytical, and interpersonal skills. Desire to leverage these competencies.
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Senior Information Systems Analyst (University Information Systems)New Jersey Institute Of Technology Jan 2014 - Sep 2017Newark, Nj• Demonstrate critical thinking in working with functional users in the analysis, design, development, implementation, operation, and/or maintenance of information systems and/or business processes with minimal supervision.• Collaborate with functional departments in creatively solving ad-hoc information management issues using information technologies.• Employ problem-solving skills in troubleshooting and recommending corrective actions, as it relates to process improvement and/or system usage.• Articulate project information to different stakeholders with varying levels of detail.• Adapt and respond to evolving situations, challenges, and changes in project/task requests calmly, especially when under pressure, while carefully ensuring all risks are considered and a timely and efficient solution is implemented.• Maintain and develop reports using SQL and Cognos.• Installed upgrades and patches for various systems, including Banner and Degree Works. -
Associate Director For Technology Services (Enrollment Services Division)New Jersey Institute Of Technology Oct 2008 - Jan 2014Newark, Nj• Served as project manager with a hand-picked team of six (6) people, and configured Banner in order to implement components of the Banner Document Management Suite (BDMS) to allow for scanning and paperless processing in graduate admissions while completing the project on time and under budget. • Analyzed business processes for opportunities for improvement, and used SQL in creating BRM communication campaigns for prospective students and applicants to enhance our recruiting tactics and, thus, increase our overall yield and efficiency and decrease postage costs.• Maintained BRM and fsaATLAS (now ISSM) by keeping abreast of system changes, and performed ISSM upgrades, SQL script execution, Verisign (now Symantec) certificate installation, and patch and hotfix installations.• Created training materials, conducted training sessions for internal and external employees, and provided problem resolution support for Banner, BRM, fsaATLAS (ISSM), and other Admissions-related software.
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Systems Manager/Designated School Official (Office Of International Students)New Jersey Institute Of Technology Aug 2003 - Oct 2008Newark, Nj• Implemented, configured, and managed fsaATLAS (ISSM), and troubleshot software-related issues.• Conducted system training sessions for employees and various workshops for international students.• Evaluated business processes, and created and maintained a business process manual for fsaATLAS (ISSM) use.• Demonstrated attention to detail in ensuring accuracy and compliance of international student data reported to the Department of Homeland Security through SEVIS as mandated by F-1 visa regulation.• Assisted in coordinating orientation-related activities, including outreach to various campus partners soliciting their participation and, thus, fostering collaboration, and conducted data collection and entry training for volunteers.• Applied knowledge of F-1 immigration regulation and NJIT policies, as well as critical thinking and problem-solving skills, in answering student inquiries.
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Graduate Assistant/Designated School Official (Office Of International Students)New Jersey Institute Of Technology Jul 2002 - Aug 2003Newark, Nj• Determined eligibility of students for input of information into SEVIS by verifying their maintenance of valid F-1 status.• Reviewed and inputted information of F-1 international students into SEVIS by using its real-time interface.• Responded to international student inquiries regarding United States Citizenship and Immigration Services (USCIS) and school policies.
Tiffany Small Skills
Tiffany Small Education Details
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New Jersey Institute Of TechnologyInformation Systems -
Computer Science And Mathematics
Frequently Asked Questions about Tiffany Small
What is Tiffany Small's role at the current company?
Tiffany Small's current role is Senior Information Systems Analyst at New Jersey Institute of Technology.
What is Tiffany Small's email address?
Tiffany Small's email address is ti****@****jit.edu
What is Tiffany Small's direct phone number?
Tiffany Small's direct phone number is +197359*****
What schools did Tiffany Small attend?
Tiffany Small attended New Jersey Institute Of Technology, Montclair State University.
What are some of Tiffany Small's interests?
Tiffany Small has interest in Social Services, Children, Traveling, Education, Hot Yoga, Environment, Tutoring Mathematics, Poverty Alleviation, Science And Technology, Spin.
What skills is Tiffany Small known for?
Tiffany Small has skills like Public Speaking, Leadership, Data Analysis, Research, Management, Sql, Microsoft Office, Higher Education, Business Process, Microsoft Sql Server, Program Management, Training.
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Tiffany Small
I Have Experiential Knowledge In The Areas Of; Supervision, Personnel Management, Case Management, Training Coordination, Career Advising, Records Management, And Database Management.Panama City, Fl -
Tiffany S.
Herndon, Va
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