Tiffany Yip Email & Phone Number

Hong Kong SAR

• Coordinate and attend industry events (GSIS) to enhance brand presence.
• Manage social media accounts to increase customer engagement and brand awareness.
• Organize and execute promotional campaigns, collaborating with cross-functional teams to meet marketing objectives.

Hong Kong SAR

• Provided exceptional customer service, assisting clients with product selection and purchases.
• Built relationships with customers to encourage repeat business.
• Maintained in-depth knowledge of luxury fashiontrends and brand offerings.
• Consistently achieved or exceeded monthly sales targets.
• Managed inventory, visual merchandising, and restocking of products.
• Handled transactions, returns, and exchanges, ensuring smooth customer experiences.

Salt Lake City, Utah, United States

• Led a team of aviation customer assistants to deliver exceptional service to over 500+ passengers daily.
• Managed passenger inquiries, ticketing, and special requests, improving customer satisfaction by streamlining assistance processes.
• Collaborated with airport staff to ensure the smooth flow of passengers through check-in and security areas.
• Mentored and trained new team members, enhancing team productivity and service quality.

United States

• Oversaw customer service operations, managing a team to achieve high customer satisfaction.
• Led menu development and product innovation to increase sales.
• Conducted hiring and training, improving team performance and retention.
• Managed marketing and promotional strategies, driving brand growth in a competitive market.

Hong Kong SAR

• Completing an orientation and training on ETF fundamentals, trading platforms, and market research techniques while shadowing senior traders to learn best practices.
• Assisting with trade execution, monitoring order flows, engaging with clients for inquiries and confirmations, and analyzing market data to prepare performance reports.
• Conducting independent research projects on ETFs, actively monitoring performance, enhancing client engagement through tailored insights, and participating in team meetings to discuss trading strategies and market.

Master, Business Administration - Business Analytics

Bachelor Of Science, Aviation Management

Associate'S Degree, Aeronautics/Aviation/Aerospace Science And Technology, General

Certificate, English Language And Literature, General