Tiffany Bailey Email & Phone Number

United States

Georgia, United States

• Research, resolves, and responds to non-regulatory customer complaints in a timely, professional, courteous, and respectful manner and with a high standard of quality customer service. Examines customer account.
• Recognizes potential exceptions.
• Performs high-level investigations for customer and Team Member complaints relating to harassment, discrimination, Fair Banking, and Sales Practice prior to escalating to Human Resources Business Partners.
• Drafts both ad hoc and standard responses to customers.
• Categorizes and formats complaints to ensure correct reporting and trend analysis.
• Recommends updates to standards, policies, and procedures to correct future trends and/or enhance the customer experience.

Columbus, Georgia

• Provides a wide variety of administrative and staff support services to department/division and Senior Management. Serves as an administrative liaison to others within and outside the company regarding administrative.
• Processes Subpoenas and performs accurate legal research and analysis.
• Compiles, creates, and assembles reports and presentations for meetings with charts, graphs and/or tables on a monthly/daily basis.
• Maintain security in a PCI regulated environment.
• Strong consulting skills and demonstrates ability to work in a team environment.
• Observes all policies, procedures, laws, regulations, and risk limits specific to my current role to ensure compliance.

Columbus, Georgia Area

• Develop proposals and implement programs and services targeted to specific consumer needs, while providing Client Relations and working closely with Developers and Property Management. Investigate and resolve complex.
• Investigate, analyze and render final determinations on complex service-related disputes involving customers and their meter and/or billing concerns.
• Resolve high-profile disputes on behalf of the company and its customers.
• Maintain security and telecommunications system.
• Mediates among disputing customers to assist them in reaching their own reconciliation, settlement or compromise.
• Functions as intermediary to research, intervene or otherwise assist disputing parties in reaching an agreement

Columbus, GA, United States

• Responsible for performing tasks and assignments related to data collection and billing preparation. Responsible for monthly billing of large multi-million-dollar portfolio, as well as taking client service calls.
• Work closely with implementation team to ensure seamless transition with onboard new clients.
• Preforms multiple task and assignments involving monthly billing preparation, data entry, and data analysis.
• Accountable for the accuracy and timeliness of sending client invoices.
• Establish and maintain client relationships.
• Provide client required reporting.

Northeast Atlanta Ga

• Provide direct care to clients in a one-on-one or group therapy setting to implement skill acquisition and behavior reduction treatments as directed by the supervisor.
• Collect and record data on patient behavior.
• Collaborate, communicate and assist with the training of clients, parents and staff.
• Provide a safe and supportive environment for patients and family.
• Carry out clinical assessments and other administrative duties.
• Maintain strict confidentiality.

Gwinnett

• Responsible for assisting the teacher with all aspects of the daily classroom routine, including distributing and collecting study material, keeping attendance records, and carrying out lunchroom and recess duties..
• Provided students with feedback on their work and on how to improve themselves.
• Updated student attendance, grade and administrative records.
• Worked with Children with Autism from high functioning to low functioning.
• Supporting the school district during short term periods of teacher absence.
• Ensured classroom management by setting rules and limits.

Fayetteville, North Carolina

• Provided administrative support to the fast-paced veteran services department. Answered phones and promptly and courteously assisted students. Maintained calendars to ensure deadlines were met. Scheduled new student.
• Offered exceptional support in all aspects and phases of the Veterans Services Office.
• Established, automated, and maintained highly efficient filing systems that housed Veterans Educational Benefit records and school records.
• Showed exceptional customer service to everyone that called and came into the office.
• Multiple office skills including telephone, fax, email, Microsoft, internet, and copy machine.
• Trained other work studies.

Columbus, Georgia Area

• Resigned due to military relocation.Responsible for handling wide range of incoming calls with policy holders. In charge of resolving all interactions positively and to the customers complete satisfaction. Discussed.
• Responded promptly to customer inquiries.
• Obtained and evaluated all relevant information to handle products and service inquiries.
• Preformed customer verifications.
• Took payments and made payment arrangements.
• Managed confidential policy information with every policy holder.

Columbus, Georgia Area

Bachelor Of Science - Bs, Psychology, Graduate

Activities and Societies: Phi Theta Kappa, Psi Chi

Diploma