Tiffany Bockhorn Email & Phone Number

Wilmington, Delaware, United States

Wilmington, Delaware

Newark, De

Project Manager leading transformational projects impacting Operations teams, internal business partners and our clients. The core projects I lead pertain to building efficiency within the Operations, reducing risk across the business, and creating a fully-integrated digital experience for clients.

Newark, De

Collaborated with sales, client service, and operations to ensure that the investment management was prepared to support any new defined contribution client timely and efficiently.

Newark, De

Gathered and documented requirements from the various stakeholders, transforming them into functional specifications, develop the work plans required to deliver the solution, and participate in the delivery of the solution.

Newark, De

Managed the business requirements from end to end by developing, documenting and prioritizing the requirements with the stakeholders then follow the requirements though the development, UAT testing and production Enterprise Release.

Developed process for coordination with the multiple areas needed to complete a Capital Project that is Sarbanes Oxley compliant.

Assisted in the management, administration and implementation of process improvements of all section activities including the accurate and efficient processing of between 2-5 billion dollars daily for client and internal bank business, while ensuring compliance to all policies, procedures, audit and government regulations.

Increased usage of the company intranet and internet search function for end users by 24% in 1 year by consolidating and organizing returned information.

Devised a process to coordinate corporate changes between two clients to standardize the work management systems and comply with the key business stakeholders requirements.