Tiffany Dorman Email & Phone Number

- As a Lead Associate, I conduct business development efforts to grow and gain new business by supporting proposal responses that included reviewing, researching, writing, and organizing information to implement successful capture and bid strategies. - As a Career Manager and Job Leader, I foster and grow employees by leading and guiding them through day-to-day tasking and activities, conducting annual performance evaluations and discussions, and strengthen their skills through training and mentorship.- As an Ethics Advisor, I maintain an understanding of risk and compliance to coach and counsel employees through various situations, some sensitive in nature, to ensure Booz Allen’s purpose and values are embraced and upheld to the highest of standards.

- Executes strategic management and oversight of professional development and training initiatives in collaboration with task leads, client leads, executive leadership, and contracting officer. - Leads and manages TMS related tasking and resources to ensure multiple, and sometimes simultaneous, project and deliverables timelines are met in a fast-paced environment. - Assess client and leadership needs and goals, developing them into executable business requirements, and recommending strategic solutions to solve challenges and new initiatives in support of organizational goals. - Analyzes complex workforce data to establish baselines and benchmarks to recommend and empower leadership teams to make informed data-driven business decisions, both compliance and strategic perspectives.- Develops customized and complex reports to complete and execute deliverables, while using discretion to process sensitive data requests. - Constantly strives to strengthen and refine internal workflows and processes for managing a large customer base (>20,000 TMS users) to accomplish a high-volume of requests and inquiries including implementation and maintenance of learning activities, training, evaluations, knowledge assessments, competency and skill libraries, learner profiles, electronic individual development plans, reporting, and data analysis while maintaining data quality assurance.- Prepares concise and meaningful documentation of recommended system improvements and enhancements, solutions, guidance on system functionality, and business use cases aimed at achieving efficiency.- Keeps customer service as a top priority by effectively interpreting emails for support and troubleshooting issues for employees, contractors, and system administrators.- Develops standard operating procedures (SOPs), job aids, communications, and training material for various audiences related to system functionality and process and procedures.

- Effectively communicated and collaborated across multiple workstreams to manage TMS related tasking and resources to ensure deliverable timelines were met. - Coordinated implementation and maintenance of 28 competency models, inclusive of over 100 competency profiles, and 90 competencies within the TMS for 13K IT and HR professionals.- Consistently interfaced with the client to design and develop processes, reporting and data analysis requirements, including metrics used for Office of Inspector General (OIG) and congressional responses.- Managed all OIT-wide training requirement initiatives to include defining of requirements, curriculum establishment, and compliance reporting across various stakeholder groups.- Participated in configuration workshops for the learning management system (LMS), establishing global standards across VA for new system functionality to foster consistency and data quality assurance.- Developed and delivered custom reports to VA leadership to track training metrics, competency assessment compliance, skill gap reports and analysis, and training evaluation/effectiveness metrics.- Served as back-up support to the Section 508 Lead, responsible for all aspects of Section 508 compliance reviews to include editing, reviewing, and remediation of all materials prior to client delivery.

- Documented various SOPs for Section 508 compliance and LMS/TMS functionality to drive consistency.- Designed and developed client resources and guides for the workforce that defined critical information that the customers workforce could use as new processes and procedures were implemented. - Produced monthly status reports and integrated master schedule updates across 13 workstreams. - Led Section 508 compliance reviews and remediation for all materials prior to client delivery.

- Served as the Applicant Tracking Systems (ATS) Implementation lead for the recruiting department- Responsible for documenting and establishing requirements for system customization - Reviewed, Developed and Established Business Process as it related to the ATS, Recruiting and On-Boarding of New Hires- Developed reporting and metric standards for the recruiting department

- Represented BAE Systems, Inc and EI&S Operating group as a member of the Applicant Tracking System Implementation Team to move to a single customized ATS. Participation included defining systems requirements, custom design review, system testing and end user support, training and problem-solving. - Served as a member on the effecient, effective and compliant search team to create, implement and train recruiters to ensure compliance with OFFCP regulations - Served as Team Lead on Offer Letter Standardization to provide single offer letter template implementation across BAE Systems, Inc.- Responsible for researching and training on new technologies and their capabilities as they applied to the recruiting process to the Talent Acquisition Team. - Recruited college students for the 2008 and 2007 East Coast Intern Program; Served as mentor and point of contact for Intern Program based out of Reston, Virginia - Full Life Cycle Recruiting for full-time college hires and non-exempt staff; both cleared and clearable positions.- Served as the internal point of contact for the Information Solutions Line of Business, to assist employees in finding new positions within the company when coming off billable positions- Coordinated internal employee moves in and out of our business to other BAE Systems businesses - Supported Human Resources Business Partners and Operations with New Hire Orientation and New Hire Training- Supported Talent Acquisition Team with scheduling interviews, preparing offer letters, submitting background investigations and recording drug screen results for all candidates - Supported Talent Acquisition Director and Recruiters with expenses, presentations, metrics, file validation and archiving and applicant tracking system support- Supported the Vice President of HR and Vice President of Shared Services with expenses, presentations, meeting preparation and other duties as needed.

- Internship included work within several business infrastructure departs to include: Human Resources, Accounting, Contracts, Sub-Contracts, Security and Office of the President - Worked with HR, Contracts and Security departments to organize and systemize new and old information after merger completion with ManTech International Corporation - Helped Security department file and organize material to expedite security clearance processes and answer general questions for employees in regards to process and paperwork questions- Organized and ran annual summer picnic for employees, business guests and their families- Verified all new employee paperwork had been submitted and entered the necessary information into employee database- Processed training requests for employees and completed all necessary procedures to ensure they were able to attend classes- Supported contracts department with editing, subcontract audit, tracking and input of all sent and received invoices into database - Supported HR with mass employee resume updates and benefit transitions for the merger - Assisted the accounting department with quarterly tax reports, accounts receivable, accounts payable, payroll and data-entry.