Tiffany Kieu Email & Phone Number

California, United States

Primary Business: Los Angeles, Ca

Corporate Base: Louisville, Ky

· Assist with artist development in music, film, and television· Help to connect talent to the proper agents, managers, producers, directors, casting agents, etc.· Participate in conference calls and/or meetings with creative input and for taking minutes· Research, gather data/statistics, and assist with the preparation of comprehensive papers/presentations (e.g. e-mails, one-sheets, investor pitch decks, etc.)· Organize meetings, conference calls, travel bookings (i.e. airfare, hotels, rental cars) and/or reservations, as necessary· Plan, organize, coordinate and/or attend specialized events, artists’ showcases/rehearsals, and/or recording sessions· Maintain a network of professional relationships across the company (e.g. venue representatives, artists, joint-venture partners, executives, etc.)· Remain independently driven to seek out new business prospects to increase team advancement and productivity· Open and willing to take on special projects, as needed and directed· Continuously broaden my knowledge and skills regarding the entertainment business, including, but not limited to, general awareness of music, film and television trends and buzzworthy artists

The Grove

• Assist General Manager in overseeing that daily operationsof the restaurant are executed according to companystandards• Assist with end-of-month Inventory counts, P&L reports,General Ledgers and Store Summary Reports as well asweekly Beer/Wine/Liquor/NA Beverage counts/orders• Expertly manage FOH staff and monitor BOH staff to ensureefficient and effective delivery of service, while minimizinglabor costs and adjusting to business flow• Actively ensure all guest expectations are met and quicklycorrect issues, if any, to maximize guest dining experiencesand increase potential for repeat guests• Properly account for invoices, department sales, and laborcosts in monthly Ops Statements and Foodager• Maintain accurate records of voids, comps, deposits, and salesfor nightly paperwork

Downtown Los Angeles, California

· Maintain rapport with and manage a staff of 100+· Address phone calls and monitor high-volume crowds in a poised, polite, and professional manner· Actively ensure all guest expectations are met, and if not, quickly correct issues as they arise· Properly handle cash/credit card payments and account for profits and labor costs at shifts’ end· Maintain accurate expenses, deposits, and revenue reports and submit to Director of Operations· Remain proactive in seeking/executing new business leads to increase business revenue streams· *NOTE: Although advancement within the company is rare, after serving as the Lead Hostess from March 2015 to August 2016, I was offered, promoted to, and successfully transitioned as Restaurant Floor Manager.

West Hollywood, Ca

· Maintain a clean, inviting entrance area and greet guests in a warm, professional manner· Properly answer phones and schedule reservations via OpenTable · Help strategize and prepare table setups for large parties · Escort guests to tables with consideration of wait staff coverage and guests’ preferences· Expertly manage high-volume crowds during peak business hours · Inform management and wait staff of special guest requests and/or guest concerns · Assist in implementing OpenTable system and training new hostesses on the team

Beverly Hills, Ca

· Promptly greet guests; actively ensure all guest expectations are met and quickly correct issues, if any· Input orders via Aloha POS, accurately prepare itemized checks, and handle cash· Inspect ID of guests to ensure minimum age requirements for alcohol consumption· Mix and serve alcoholic beverages and espressos· Raise guest checks by up-selling/suggesting additional courses and better drink choices