Tiffany Macdougall, Ph.D Email & Phone Number

Technical specialist in benchtop NMR products and applications for both academia and industry

Regina, Saskatchewan, Canada

Provide innovative lubricant solutions for major industrial accounts in Saskatchewan and Manitoba, focused on mining, petrochemical, heavy equipment, and manufacturing sectors. Work closely with Industrial Sales team to develop new business opportunities, support existing business, and navigate supply and logistics challenges.• Conduct on-site assessments and inspections to provide innovative solutions towards increases in productivity, safety, and environmental care.• Provide customer support and education in areas including lubricant storage and handling, contamination control, oil sampling and oil analysis, lubricant recommendations and product consolidations.• Coordinate and conduct root cause failure analysis investigations following incidents and/or failure of lubricated equipment. Utilize the Mobil Serv Advanced Analysis laboratory to provide insights into lubricant condition and possible failure modes.• Work with customers and OEMs to recommend alternative product solutions in response to supply challenges.

Sarnia, Ontario, Canada

Supported multiple crude value chain quality and optimization initiatives alongside internal and external stakeholders. Spearheaded the use of micro pilot units for multiple crude processing initiatives. Provided crude assay support for quality control of incoming crudes to refineries. Oversaw internal and external laboratory testing.• Managed multiple projects focused on repurposing waste streams to value-added molecules. Connected the downstream business with upstream initiatives. • Identified continuous improvement opportunities and obtained stakeholder buy-in to implement solutions.• Spearheaded the use of micro pilot units for multiple crude processing and chemical cleaning program studies.• Led cross-functional refinery support teams as technical expert in chemical cleaning and crude quality.

Sarnia, Ontario, Canada

Global technical lead for the spectroscopic and chromatographic characterization of lubricants, base fluids, additives, degradation products, and contaminating molecules. Conducted training sessions to global audiences about lubricant-related characterization methods. Stewarded key quality metrics and KPI’s. • Conducted spectroscopic and chromatographic analyses of lubricants and lubricant-related molecules as an integral part of advanced analysis teams.• Investigated novel scientific approaches towards identifying chemical pathways involved in lubricant synthesis, additive mechanisms, and decomposition.

Sarnia, Ontario, Canada

Managed global lubricant technical support projects while leading interdisciplinary teams. Identified continuous improvement opportunities and increased testing capability for the global used oil laboratory circuit. • Created testing plans, conducted experiments, spectroscopy and separations, analyzed data and documented all findings.• Led cross-functional teams dedicated to identifying efficiencies and method improvements for used oil laboratories on a global scale.

Sarnia, Ontario

Loaned representative from Imperial Oil to the United Way Sarnia-Lambton for the 2019 fundraising campaign. Organized and participated in fundraising campaigns at multiple local workplaces. Delivered multiple presentations and speeches to the community, including radio advertisements, to spread awareness of United Way initiatives and funded programs. Planned and successfully executed multiple large scale fundraising events towards reaching a goal of $1.9M.

Edmonton, Alberta, Canada

Maintained multiple nuclear magnetic resonance (NMR) instruments - cryogen fills, probe changes, and nuclei tuning. Obtained NMR spectra for undergraduate chemistry laboratory experiments. Conducted non-routine, 2D, and variable temperature NMR experiments for graduate students. Interpreted spectra for internal and external customers.

Doctor Of Philosophy - Phd, Inorganic Chemistry

Bachelor Of Science - Bs, Chemistry With A Psychology Minor