Tiffany Richardson Email & Phone Number

Liverpool, Ny, Us

Camillus, New York, United States

Cicero, New York, United States

Liverpool, New York, United States

Liverpool, New York, United States

Liverpool, New York

• Reviewed job applications to identify, vet and recommend optimal candidates• Enforced and explained HR policies to team members to cultivate compliant and satisfied workforce• Planned, monitored and appraised employee work results by training managers to coach and discipline employees• Maintained current understanding of state and federal policies such as EEO and ADA• Oriented newly hired employees by providing company information, facilitating onboarding processes and establishing position-related requirements• Ensured long-term staff excellence by implementing updated and continuous training initiatives such as online modules, interactive VR programs and hands on training• Organized, reviewed and filed paperwork for secure record keeping

Fulton, New York

• Coordinated participant travel, expenses, and training for 24 stores in 5 different markets• Organized training for up to 60 associates per week• Selected for academy special projects and pilot programs throughout the North East• Controlled daily expenditures of the academy

Liverpool, New York

• Created and implemented new training initiatives such as online modules, interactive VR software, and online programs, assuring continuous training to employees to promote long-term excellence• Helped pilot new programs for the company• Tracked training, compliance, and attendance for 300+ associates• Hired and conducted orientations• Processed paperwork utilizing retention guidelines• Educated and promoted associate benefits• Tracked LOAs, attendance, Workers comp, training, etc• Compliance paperwork (OSHA log, meal exceptions, minor violations, time punch errors, terminations, etc.)• Assisted with internal time theft investigations• Certified Food safety proctor

Liverpool, New York

• Investigated and resolved customer opportunities• Monitored cash drawers in multiple checkout stations to ensure adequate cash supply• Liaised with customers, management and sales team to better understand customer needs and recommend appropriate solutions• Trained staff on operating procedures and company services

Rome, New York

• Pleasantly greeted customers both in-person and on phone, providing expert assistance• Assisted customers with set up procedures for new smartphones and mobile devices• Learned all important features of devices, services and special offers to positively influence customer decisions• Maintained store standards

Liverpool, New York, United States