Tiffany R. Olson
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Tiffany R. Olson Email & Phone Number

Director of Essential Services Operations at Crisis Connections
Location: Greater Seattle Area, United States, United States 8 work roles 3 schools
1 work email found @crisisconnections.org LinkedIn matched
✓ Verified May 2026 4 data sources Profile completeness 100%

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Work email t****@crisisconnections.org
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Current company
Crisis Connections
Role
Director of Essential Services Operations
Location
Greater Seattle Area, United States, United States
Company size
74 employees

Who is Tiffany R. Olson? Overview

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Quick answer

Tiffany R. Olson is listed as Director of Essential Services Operations at Crisis Connections, a company with 74 employees, based in Greater Seattle Area, United States, United States. AeroLeads shows a work email signal at crisisconnections.org and a matched LinkedIn profile for Tiffany R. Olson.

Tiffany R. Olson previously worked as King County 211 Manager at Crisis Connections and King County 211 Lead at Crisis Connections. Tiffany R. Olson holds Master Of Arts, Politics Security And Integration from University College London, U. Of London.

Company email context

Email format at Crisis Connections

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{first_initial}{last}@crisisconnections.org
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Profile bio

About Tiffany R. Olson

Experienced management professional with 8+ years in non-profit & startup growth, additional experience educating and with government bureau. Master’s degree in Politics, Security and Integration from University College London School of Slavonic and East European Studies (UCL SSEES). Lived/worked/studied in Kyrgyzstan, United Kingdom, Netherlands. US-based.

Listed skills include Political Science, Management, International Relations, Research, and 24 others.

Current workplace

Tiffany R. Olson's current company

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Crisis Connections
Crisis Connections
Director of Essential Services Operations
seattle, washington, united states
Website
crisisconnections.org
Employees
74
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Company profile
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8 roles

Tiffany R. Olson work experience

A career timeline built from the work history available for this profile.

Director Of Essential Services Operations

Current
Crisis Connections

Seattle, Washington, United States

Apr 2024 - Present

King County 211 Manager

Crisis Connections

Dedicated to connecting people to the emergency health and human services they need. Non-profit.Contact center operationsChange management Strategic business development

Dec 2021 - May 2024

King County 211 Lead

Crisis Connections
  • Collaborate in managing daily contact center operations that use Nice CXone telephony software
  • Managing development of new transportation program, expanding King County 211 services
  • Full-cycle management of yearly tax program
  • Supervise call center floor of 20+ specialists, directly lead 6 specialists
  • Assisted in rapid scaling of operations in response to COVID-19 service needs, training 180+ new specialists
  • Develop new program training materials for in-house use
Nov 2020 - Dec 2021

Field Supervisor, 2020 Census

U.S. Census Bureau

Everett, Washington, United States

  • Managed team of 25 remote workers
  • Onboarded, trained 150+ new employees to use tech hardware
  • Coached team to improve 12% refusal rate down to 4% in less than 1 month
  • Encouraged flexibility in response to rapid changes in deadlines and processes on a government project
  • Managed area closeout - leveraged top performers for rapid deployment to close difficult cases
  • Worked from start to finish of Nonresponse Followup (NRFU) operation as part of the 2020 Decennial Census
Jul 2020 - Oct 2020

Director Of Operations

Drive Learning Technology Inc.

Redmond, WA

  • eLearning startup providing online driver’s education as an alternative to traditional classroom instruction. 6 employees, operations in 7 states.
  • Managed contact center operations that used Freshdesk cloud software
  • Grew total sales revenue by 42% over 3 year period, including entering new markets and signing 11 new affiliates
  • Bookkeeping (Quickbooks), annual and quarterly tax filings in 10 states
  • Managed affiliate, employee and contractor onboarding, employee timesheets, contractor payroll
  • Supervised workflow and success of 4 employees, 5 contractors
Dec 2017 - Mar 2019

Operations Manager

Drive Learning Technology Inc.

Issaquah, WA

  • Engineered and executed expansion plan boosting states of operation from 3 to 6
  • Process optimization
  • Supervised and trained Customer Service Representative
  • Contributing author of website, course and marketing content
  • Developed detailed Standard Operating Procedures (SOPs)
  • Administered de-escalation in cases of severe customer service issues
Dec 2015 - Dec 2017

Customer Service Representative

Drive Learning Technology Inc.

Woodinville, WA

  • Resolved customer issues, handling all phone and email inquiries
  • Created, printed, authorized, mailed certificates of student enrollment and completion
Oct 2015 - Dec 2015

Teacher

Silk Road International School

Bishkek, Kyrgyzstan

  • Taught Citizenship, Geography, World History at English-speaking school; grades 6-11.
  • Developed own curricula and course materials
  • Adjusted course objectives and materials to reach students of all skill and English language proficiency levels
  • Founded and coached school’s first female soccer club
Aug 2014 - May 2015
Team & coworkers

Colleagues at Crisis Connections

Other employees you can reach at crisisconnections.org. View company contacts for 74 employees →

SL Sara Liora Shandler Sara Liora Shandler Colleague at Crisis Connections Seattle, Washington, United States, United States View → LP Leslie Penfold Leslie Penfold Colleague at Crisis Connections Greater Seattle Area, United States View → JC Jonathan Carroll Jonathan Carroll Colleague at Crisis Connections Seattle, Washington, United States, United States View → TS Timothy Sinon Timothy Sinon Colleague at Crisis Connections Seattle, Washington, United States, United States View → JM Joe Makka-Agonafer Joe Makka-Agonafer Colleague at Crisis Connections Greater Seattle Area, United States View → AE Aileen Espinol Aileen Espinol Colleague at Crisis Connections Seattle, Washington, United States, United States View → KD Kami Denison Kami Denison Colleague at Crisis Connections Oakville, Washington, United States, United States View → SM Scott Maple Scott Maple Colleague at Crisis Connections Tacoma, Washington, United States, United States View → MM Marina Moore Marina Moore Colleague at Crisis Connections Kent, Washington, United States, United States View → AR Ari Reichel Ari Reichel Colleague at Crisis Connections Lynnwood, Washington, United States, United States View →
3 education records

Tiffany R. Olson education

Master Of Arts, Politics Security And Integration

University College London, U. Of London

Activities and Societies: SSEES Master of Arts from UCL School of Slavonic and East European Studies (SSEES) focusing on post-Soviet.

Bachelor Of Arts (Cum Laude), Political Science, Minor Philosophy

San Francisco State University

• Developed an interest in the ebb and flow of the U.S.-Russian relationship in the post-Soviet era, eventually leading to obtaining a.

Semester Study Abroad, Political Science

Universiteit Van Amsterdam

Activities and Societies: United Network of Young Peacebuilders (UNOY) Semester study abroad program attending courses in political.

FAQ

Frequently asked questions about Tiffany R. Olson

Quick answers generated from the profile data available on this page.

What company does Tiffany R. Olson work for?

Tiffany R. Olson works for Crisis Connections.

What is Tiffany R. Olson's role at Crisis Connections?

Tiffany R. Olson is listed as Director of Essential Services Operations at Crisis Connections.

What is Tiffany R. Olson's email address?

AeroLeads has found 1 work email signal at @crisisconnections.org for Tiffany R. Olson at Crisis Connections.

Where is Tiffany R. Olson based?

Tiffany R. Olson is based in Greater Seattle Area, United States, United States while working with Crisis Connections.

What companies has Tiffany R. Olson worked for?

Tiffany R. Olson has worked for Crisis Connections, U.S. Census Bureau, Drive Learning Technology Inc., and Silk Road International School.

Who are Tiffany R. Olson's colleagues at Crisis Connections?

Tiffany R. Olson's colleagues at Crisis Connections include Sara Liora Shandler, Leslie Penfold, Jonathan Carroll, Timothy Sinon, and Joe Makka-Agonafer.

How can I contact Tiffany R. Olson?

You can use AeroLeads to view verified contact signals for Tiffany R. Olson at Crisis Connections, including work email, phone, and LinkedIn data when available.

What schools did Tiffany R. Olson attend?

Tiffany R. Olson holds Master Of Arts, Politics Security And Integration from University College London, U. Of London.

What skills is Tiffany R. Olson known for?

Tiffany R. Olson is listed with skills including Political Science, Management, International Relations, Research, Powerpoint, Intercultural Communication, Critical Thinking, and Microsoft Office.

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