I’m a Registered Nurse & Cosmetologist, blending my passion of both to bring all-natural, organic, vegan skincare products. My goal is to heal the mind, body, and soul!

• Respond to telephone inquiries, providing quality service to customers and associates inquiring about orders• Communicate with customers on a need basis • Handle any issues with customers/restaurant managers • Assist customers directly through live support chat, email and phones

- Answer customer telephone calls regarding existing accounts.- Make requested policy and account changes.- Respond to questions and concerns about service, and escalate calls appropriately.- Consult with customers to evaluate needs and determine best options.- Counsel customers on options for service and coverage.- Upgrade service and offer additional service packages or options.- Consistently improve customer satisfaction through expert resolution of conflicts, issues, and concerns.

- Decorating and replenishing product displays- Ordering merchandise for all retail partners- Manage 2-3 retail store locations- Completing and turning in correct and complete reordering paperwork.

Achieve/Exceed personal sales goals and performance metrics while working as a team member to contribute to the overall stores total revenue goals.Achieve company UPT, ADS and HPR standards.Service every client using the Five Non-Negotiable Sales Standards.Develop product knowledge and awareness of competitors’ products.Project a professional image.Complete projects as assigned.Contribute to store organization and housekeeping.Provide a world class shopping experience by connecting with your customers through meeting and anticipating their needs. Support the store team in the achievement of all financial and operational objectives with regards to expense control and loss prevention standards.Maintain the appearance of the selling floor; restock and merchandise according to Everything But Water standards and company directives.Maintain visual merchandising standards consistent with company brand strategies. Partner with management team on the implementation of monthly visual directives.Contribute to positive employee relations through effective communication, teamwork and partnership with co-worker and the management team.

Created product databases, constant contact updates, aid with the compilation product and website development, and competitive research in regards to proper products

-Assist customers-Achieve Sales Goals