Tilora Williams Email & Phone Number

Dallas, Texas, United States

• Set up Classrooms and Snack area
• Checked students in and out. Cleaned up after students. FirstAidReceived and processed payments from parents

Lancaster, Texas, United States

• Completed makeup for weddings and special occasions
• Managed scheduling, account keeping and other business activities
• Worked with models on local photo shoots, touching up makeup and hair
• Continually researching makeup techniques, products, brands, trends, and styles through the internet
• Worked with various skin tones and types as well as face and eye shapes and sizes.

United States

• Assist customers with a wide variety of questions via information accessed through the computer.
• Refill medication
• Review employee accounts and answer questions based upon established policies and procedures.
• Possess the ability to troubleshoot complex issues with little guidance
• Possess a high degree of tack, diplomacy and professionalism when dealing with all types of customers
• Possess the ability to work under pressure in a call center environment

• Managing large amounts of inbound and outbound calls in a timely manner.
• Identifying customers needs, clarify information, research every issue and providing solutions.
• Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.

Dallas, Texas, United States

• Counted down, balanced multiple cash drawers and assisted with daily deposit
• Performed daily store opening, closing and clothing procedures
• Received and processed cash and credit payments
• Handled merchandising cleaning and stocking