I am a seasoned and technically sophisticated professional with 15+ years of experience in Information Technology coordinating service delivery, deploying enterprise-wide infrastructure, and ensuring top-notch technical support.Passionate about building high-quality IT solutions and solving complex business problems, I enjoy helping companies improve their processes and enhance efficiency through technology. One of my biggest strengths is the breadth and scope of my experience that enables me to achieve maximum operational impacts with minimal resource expenditures in fast-paced, demanding environments. From implementing helpdesk support to deploying IT infrastructure for a billion-dollar company, I am passionate about revitalizing underperforming areas and capturing new opportunities for improvement. Throughout my experience, I have established a reputation as a diligent IT Director and Consultant committed to furthering the standards of efficiency and performance excellence. Here is a small selection of my achievements:- Reducing server deployment/maintenance costs as well as cutting down IT budgets to save hundreds of thousands of dollars - Fine-tuning technical/customer support services earning multiple customer service awards- Securing high financial utilization rates while optimizing business processes to generate more revenueAble to play dual roles (IT Consulting and IT Help Desk Manager), I also possess strong relationship-building skills allowing me to effectively collaborate with internal resources across the company to develop and deploy high-quality solutions as well as build top-performing teams. Be it business managers, technical leads, architects, or customers, I am able to fine-tune team collaborations to maximize resources and meet all project milestones, deadlines, and requirements. Further, my military service background enables me to integrate into an organized and goal-focused group in no time. I understand that working together doesn’t threaten my individuality but rather greases the wheels of accomplishment.If you would like to connect or know more about my story, please don’t hesitate to send me an InMail message.