Results-driven and customer-focused transportation leader with 15+ years of expertise in domestic and international transportation and relocation, as well as extensive experience in operations management and business development. Notable Skills & QualificationsBalances multiple projects and mission-critical priorities with a strong sense of urgency and financial accountabilityBuilds lasting and productive relationships with all levels of internal/external colleagues, including carriers and vendorsIdentifies and cultivates individual employee strengths while capitalizing on opportunities to bridge gaps in developmentFosters a culture of collaboration and communication, as well as individual accountability for on-time pick-ups/deliveriesManages customer relationships and escalations with a focus on empathy, support, and effective problem resolutionImplements and reinforces processes in support of internal, Department of Transportation, and OSHA safety regulationsRapidly adopts and integrates new technologies and Transportation Management Systems, with proficiency in Tenstreet, Samsara, and CFDS (cloud-based fleet data tracking software)