Tim Anderson Email & Phone Number

Atlanta, Georgia

Senior Vice President of Sales and Marketing for VITAL Network Services responsible for directing the company’s sales and marketing efforts, building and maintaining solid relationships with our customers, and growing VITAL’s revenue and margins by effectively expanding our customer base to include new markets and opportunities.Focus has been to build a indirect sales channel for the converged IP services business creating sales growth and profitability.

Head of Equant's Global Support Centers for the Americas.

Management of the network integration and network management business across data network technologies.

UB Networks is a supplier of network LAN products and provides a range of integration services including consulting, training and technical advice to build and support networks worldwide. Accounts include Procter and Gamble, Texas Instruments, MERC and others. With P&L responsibility for two new business units, Global Services and Network Operations, I travel extensively supporting account teams and meeting with senior customer executives to promote service sales for these business units. Key business drivers for Global Service were:• The development of a strategy for achieving "best in class" service for the global service accounts with a total P&L of $12.5M.• Ensuring that the contractual service quality, revenue and contribution targets are met.• Driving "best practise" that has been developed within global services into the regional service organisations. Main achievements include the successful rebid of a $2m service contract in North America for P&G, a 23% growth in revenue for the Texas Instruments, new pricing methodology for global service accounts and the creation of new processes for measuring financial and quality of service metrics on a worldwide basis. Network Operations is a new business unit created to provide remote monitoring and management of customers LANs. Responsible for managing a multi disciplined team from the formulation of the business case, marketing collateral, staff recruitment, systems design, through to operational readiness of the management centre in Atlanta, USA. This was achieved in 5 months. The service was launched in September 1996 and has two live customers and pre-sales proposal backlog of $1.3m.

Syncordia Services is an independent division within Concert Communications, which specialises in global outsourcing of companies IT functions. Responsible for the revenue, profit, customer satisfaction and general management of a $40M outsourcing contract with a major international oil company. Main responsibilities included:• Management and accountability for four major outsourcing contracts.• Delivering the contracted services to the agreed quality and service levels.• Management of the customer’s annual telecom budget and meeting the financial targets agreed with the customer.• Collaborative working with alliance partners.• Maintaining/improving the customer relationship at all levels.• Developing and extending the business revenue and margins.Main areas of achievement was the successful re-bid of a contract with BPX, valued $34M, using a highly innovative approach of a “Balanced Business Scorecard” as the commercial framework for bottom line achievement of the contract. Senior customer interface for a large outsourcing bid with an international manufacturing company responsible for the relationship through all stages of the bid.

Programme Manager for a $30M IBM European Network project delivering managed transmission services across Europe. Responsible for leading a multi-disciplined team in the provision of a data network across seven European countries including driving all implementation activities to the project time-scales, budget, customer acceptance and migration of the customers existing network. Major challenges included the negotiation of facility leases at all major IBM headquarters across Europe, the build out of resilient hubs and negotiations with European PTT’s for the purchase of substantial bandwidth. This project was completed two months ahead of schedule and 15% below budget.

1990 to 1991. Project Manager, BT (British Telecom)Senior Manager for leading a project team managing the supply of a private X25 data network to ICI, comprising of sites in the UK, Europe, Japan, North America and Australia. The project provided X25 Telematics switches in 22 countries at a total contract value of £6M. Main customer interface for all commercial and technical aspects of the project with accountability for the delivery of the network and customer satisfaction. Main achievements included negotiating a new pricing structure, successfully winning a network design service, further expansion in Europe and the Rest of the World (Japan, Australia and South Africa), major software upgrade of the network and the negotiation a new third party support organisation in Japan which enabled further business to be won.

Executive Engineer, responsible for leading a team of engineers within the Derived Services Network division responsible for ensuring that the AT&T 5ESS-PRX switching system and related computer database systems met the design requirements and correctly interworked with the main BT telephone network. Main areas included managing the generic acceptance definition and testing for network charging, X25 billing interface, advanced network features and network management. Main achievement was persuading AT&T, the supplier, to agree to joint testing of the software at the development stage resulting in reduced time for bringing the new service to market.