Tim Basch Email & Phone Number

West Des Moines Iowa

• Reviewed customer transactions to detect financial crimes and policy violations to mitigate and recover losses.
• Called out to customers to confirm if activity is fraudulent.
• Monitored account activity by performing research using multiple sources of information.
• Identified control failures in the banking process, customer and Wells Fargo employees and categorized the losses caused by these failures.
• Performed general accounting handling functions.
• Documented research findings and filled out reports for Identity Theft, suspicious activity and suspected financial abuse.

West Des Moines

• Greeted customers and provided good customer service
• Effectively processed customer check- out including cash, credit and debit card transactions and checks
• Maintained and balanced accurate cash drawer

Centralia IL

• Greeted customers and provided good customer service
• Organized and updated store inventory
• Effectively processed customer check- out including cash, credit and debit card transactions and checks
• Maintained and balanced accurate cash drawer
• Maintained the appearance and cleanliness of the store
• Prepared and Organized Produce

Springfield, Illinois Area

• Performed administrative duties for a university.
• Administered student services.
• Communicated regularly and openly with students, faculty, and staff.
• Assisted in Grant Research, editing and filing.
• Organized confidential student information.
• Administered tests and answered phones.

Springfield, Illinois Area

• Supervised up to 12 employees performing research.
• Made follow up calls to clients to ensure customer satisfaction.
• Accurately updated and maintained excel spreadsheets.
• Composed reports on customer satisfaction and employee performance

Springfield, Illinois Area

• Conducted research and collected data on transportation projects.
• Summarized legal documents.
• Managed computer database for the office library.
• Generated Microsoft Excel spreadsheets and assisted in making reports.
• Filed various documents, maintained calendar and scheduled meetings.
• Used and coordinated maintenance of office equipment, such as copiers, scanners, fax machines, voicemail systems, computers.

Lebanon Illinois

As an intramural gym shift supervisor I performed the tasks of supervising gym, assisting visitors, maintaining equipment inventory, cleaning gym, supervising events, training desk attendants and organizing and running intramural activities.

Master'S Degree, Political Science, 3.5

Master'S Degree, Political Science With A Focus In Comparitive Politics/International Relations, 3.5