Tim Baxter Email & Phone Number

Waterlooville, Gb

Bordon, England, United Kingdom

Bordon, England, United Kingdom

Bordon, England, United Kingdom

• Analysis of the customer filming schedules in order to effectively schedule and plan over 300 units of equipment• Utilising employed drivers, along with a vast number of agencies drivers. • Forecast planning of resources available and to ensure all drivers are utilized productively • Manage drivers’ workloads in accordance with driver regulations and reassign tasks where necessary• Liaise with Account Managers to ensure that contractual Service Level Agreements are… Show more • Analysis of the customer filming schedules in order to effectively schedule and plan over 300 units of equipment• Utilising employed drivers, along with a vast number of agencies drivers. • Forecast planning of resources available and to ensure all drivers are utilized productively • Manage drivers’ workloads in accordance with driver regulations and reassign tasks where necessary• Liaise with Account Managers to ensure that contractual Service Level Agreements are met• Deal with any reactive issues resulting in possible impact on service delivery• Ensure compliance at all times with company values and expectations• Maintain compliance of administrative policies and procedures and driving regulations • Promote a safe supportive positive working environment, and a service that not only meets, but exceeds customer expectations• Brief and dispatch drivers prior to duty and ensuring all legal checks has been completed in accordance with legislation Show less

Fareham,Hampshire

• Night time responsibility and management of the fleet across 5 bases including all vehicles and drivers• Manage drivers’ workloads in accordance with driver regulations and reassign tasks where necessary• Support the development and delivery of a planned service, ensuring compliance at all times with group values and expectations, legislative and health & safety requirements• Ensure compliance of administrative policies and procedures and driving regulations • Ensure a safe… Show more • Night time responsibility and management of the fleet across 5 bases including all vehicles and drivers• Manage drivers’ workloads in accordance with driver regulations and reassign tasks where necessary• Support the development and delivery of a planned service, ensuring compliance at all times with group values and expectations, legislative and health & safety requirements• Ensure compliance of administrative policies and procedures and driving regulations • Ensure a safe supportive positive working environment, and a service that not only meets but exceeds customer expectations• Deal with any reactive issues resulting in possible impact on service delivery• Ensure all night time administration is completed in a timely and accurate manner• Ensure overseas tours have all required information and paperwork• Dealing with customer queries, making sure they are dealt with swiftly and effectively Show less

London, United Kingdom

• Ensuring delivery of Company and Client SLA's, KPI's and Management Information (MI)• To assist in the successful running of the Operations Department • Maintain, improve and develop company operational processes• Planning of 100 Paramedics workload for in-country and overseas taskings• Recruitment of operational staff including interviewing and on-boarding• Manage, lead and support operationally all bank medics undertaking work for IPRS Aeromed • To ensure the smooth… Show more • Ensuring delivery of Company and Client SLA's, KPI's and Management Information (MI)• To assist in the successful running of the Operations Department • Maintain, improve and develop company operational processes• Planning of 100 Paramedics workload for in-country and overseas taskings• Recruitment of operational staff including interviewing and on-boarding• Manage, lead and support operationally all bank medics undertaking work for IPRS Aeromed • To ensure the smooth day to day running of all contracts • Utilise management information to ensure sufficient resource availability for the demand and work • To deliver effective updates and ongoing training to admin and clinical colleagues in operational duties • To assist in the management of key operational projects and new initiatives by supporting staff involved• To act as the Professional Standards Unit (PSU) feedback co-ordinator being the key point of contact. Especially in relation to the provision of witness statements and their management• To operationally audit and manage medical kits to ensure sufficient resources are available • To assist in the compliance with appropriate legislation (e.g. Access to Medical Records & Reports, Data Protection Act, ISO 27001 Information Security and ISO 9001 Quality Management) Show less

• Proactive issue resolution worldwide and UK centric across all service delivery of immigration movements as directed and in conjunction with the UK Home Office policy and targets.• Maintaining Service Level Agreements and achieving Key Performance Indicators.• Management of service credits and providing mitigation where possible.• Leadership of dedicated Control Centre executives providing functionality to support day to day worldwide operations.• Development of team… Show more • Proactive issue resolution worldwide and UK centric across all service delivery of immigration movements as directed and in conjunction with the UK Home Office policy and targets.• Maintaining Service Level Agreements and achieving Key Performance Indicators.• Management of service credits and providing mitigation where possible.• Leadership of dedicated Control Centre executives providing functionality to support day to day worldwide operations.• Development of team commitment and values reflecting strategic business aims to grow commercial opportunities through positive engagement and organic growth.• Working with the Home Office liaising on priorities and problem resolution.• Implementation of process change and process analysis Show less