Manager Business Intelligence, Printco
CurrentPrincipal Business Intelligence Analyst Working in consultation with all members of the executive leadership team to design standardized reports and dashboards for the Customer Service, Sales, Marketing, Legal, Channel Development, and Training departments. Design and provide projection and forecast analytics for corporate initiatives and policy proposals. Perform extraction, cleansing, analysis, and presentation of corporate data from multiple disparate sources. Manage query builds, maintenance, design, and on-time delivery of 50+ scheduled monthly reports in addition to multiple daily ad-hoc reports. Work extensively with BI and CRM tools including, but not limited to, SQL Server Management Studio, Crystal Reports, Cognos, Tableau, Salesforce, and Siebel. Regularly meet with report stakeholders to define data parameters, interpret results, and identify metrics that would enable improved decision making. Work closely with IT leadership and staff to monitor and provide feedback on database changes and potential impact to business areas. Oversee projects for multiple departments to standardize reporting best practices including field use consistency, formatting, report prioritization, and handling of confidential data. Customers include internal executive leadership, team managers, and staff as well as external distributors, franchisees, and salespersons. Well regarded as responsive, professional, and team oriented.