Financial Services Executive Partner - specialising in Risk and Compliance consulting at the intersect of business operations, customer experience & communications, technology resilience and controls.

Executive Partner in IBMs Interactive Experience practice for Customer Experience and Design. I specialise in shaping and delivering the creative, scientific and strategy-focused elements of GBS engagements with our Financial Services clients across Europe. Within this, I lead our Risk and Compliance consulting capability in UKI, combining together our business consultancy, change management, risk/regulatory knowledge and technology skills. This spans the breadth of IBM, from Global Business Services, Watson Financial Services through to Promontory Financial Group (an IBM Company).I have 17+ years experience in consulting for IBM Global Business Services, and have built up in depth knowledge in managing and architecting large transformational engagements across many FSS lines of business, functions and channels. I have extensive experience in Complex Systems Integrations which are cemented by up-front Customer Led Design.