Tim Brain Email & Phone Number

Phoenix, Arizona, United States

• Spearheaded the streamlining of vendor management for 7 vendors, taking charge of the enterprise background screening program, driving buy-in from leaders across the organization through effective value propositions.• Led the development and integration of the domestic Background Screening team, ensuring seamless operations and promoting its value within the organization through two system migrations in collaboration with a contracted vendor.• Implemented regulatory changes by… Show more • Spearheaded the streamlining of vendor management for 7 vendors, taking charge of the enterprise background screening program, driving buy-in from leaders across the organization through effective value propositions.• Led the development and integration of the domestic Background Screening team, ensuring seamless operations and promoting its value within the organization through two system migrations in collaboration with a contracted vendor.• Implemented regulatory changes by coordinating system updates and data integrations with new partners to ensure compliance and risk mitigation while preventing adjudication process and qualified background check oversights.• Developed a process to optimize background check package selection based on job requirements, enhancing efficiency and driving overall production improvements.• Collaborated with Credit Risk Operations to establish a credit review process that promotes fairness and unbiased decisions while enhancing service delivery efficiency and issue resolution.• Cultivated strong relationships with Talent Acquisition, earning recognition as a trusted and collaborative partner.• Successfully guided a vendor through complicated risk mitigation procedures after facing 2 data breach incidents, reducing future risks to the organization.• Ensured accurate, compliant, and timely vendor assessments by establishing clear quality control protocols, minimizing risks to the organization.• Built, motivated, and managed a team to deliver best-in-class customer service and support for HR-related inquiries to all levels of stakeholders throughout the organization while optimizing resource allocation for enhanced effectiveness.• Empowered team with in-depth knowledge of background screening processes for efficient and effective service delivery while fostering a culture of continuous improvement for all team members. Show less

Phoenix, Arizona, United States

• Oversaw the placement of employee documentation into personal files, managing a team of 15 scanning and document preparation employees.• Developed and implemented a time-based tracking system resulting in a 35% increase in productivity while introducing operator accountability systems to further enhance team efficiency.• Revamped productivity measurement methods to ensure uniform and accurate performance while increasing clarity for effective productivity and reporting.• Cleared… Show more • Oversaw the placement of employee documentation into personal files, managing a team of 15 scanning and document preparation employees.• Developed and implemented a time-based tracking system resulting in a 35% increase in productivity while introducing operator accountability systems to further enhance team efficiency.• Revamped productivity measurement methods to ensure uniform and accurate performance while increasing clarity for effective productivity and reporting.• Cleared backlogged documents and achieved defined service levels within 3 months after system changes. Show less

Tempe, Arizona, United States

Direct management of personnel responsible for capturing the proof image and distribution of manual cash letters to corresponding banks.

Master Of Business Administration - Mba, Business Administration And Management, General

Bachelor Of Science - Bs, Business Administration And Management, General