Tim Brown Email & Phone Number

Colorado Springs, Co, Us

Colorado Springs, Colorado, United States

Colorado Springs, Colorado, United States

Excellent leader. Trained new person on all aspects of banking including drawer management and processing a multitude of different types of deposits and withdrawals with zero errors. Opens accounts, sets up clients for mortgage loans, talks with clients about opportunities with bank. Opened an average of 4 accounts per month, meeting referred 2 mortgage loans and “upgraded” 6 clients to Money Markets, etc. Delivered clients the best of customer service. Zero client complaints and with many compliments. Executes Teller activities such as drawer integrity, scanner operator, vault custodian, coin machine operator. Ultimate team player. Volunteers to come in early, stay late and take over other roles as needed.

Monument, Colorado, United States

Excellent leader. Trained new person on all aspects of banking including drawer management and processing a multitude of different types of deposits and withdrawals with zero errors. Filled in as Operations Manager the past 3 months. Meticulously looked over audit books and night drop logs with no errors. Researched and found log and balancing sheets for new Instant Issue Debit Cards. Created binder to stay in compliance. Took over NSF calls. Called clients and inputted results into system to maintain integrity of overdrafts. Opens accounts, sets up clients for mortgage loans, talks with clients about opportunities with bank. Opened an average of 4 accounts per month, meeting referred 2 mortgage loans and “upgraded” 6 clients to Money Markets, etc. Delivered clients the best of customer service. Zero client complaints and with many compliments. Executes Teller activities such as drawer integrity, scanner operator, vault custodian, coin machine operator. Only off 2 times in vault, coin machine, and drawer for 99% correct rate above 97% industry average. Ultimate team player. Volunteers to come in early, stay late and take over other roles as needed.

Colorado Springs, Colorado Area

Provided customers with top-notch customer service while maintaining drawer integrity. 100% drawer balance and 0 customer complaints. Suggested new products to customers such as free checking, CDs and money markets. Demonstrates services like mobile banking with “photo capture check depositing” and account alerts. Exceeded all referral goals by 27%.

Consulted with clients and potential client about benefits. Opened and managed 24 accounts with 0 complaints. Assisted with claims processing. 12 of 12 clients extremely happy with outcomes. Trained 5 agents, all achieved or exceeded their financial goals.

Sold and bought cars. Achieved an average of 15% close rate on sales 3% above store average and 33% buy rate right at store average. Mentored 15 new Sales Consultants during 6-week training period. All became successful consultants achieving at least store average.