Tim Brown Email & Phone Number

United States

9545 Lesaint Dr, Faifield Oh

Wauconda, Illinois

Working to develop the OCM Customer Service Representatives to become some of the best in the industry, with knowledge and expertise in the Concrete Accessory business.Working closely with outside locations in setting up a computer operating system.Traveling for teach and train sessions to each one on how it operates. Bringing the location on board as we network.Working with each of the locations in their physical inventories. Working with established customer base and… Show more Working to develop the OCM Customer Service Representatives to become some of the best in the industry, with knowledge and expertise in the Concrete Accessory business.Working closely with outside locations in setting up a computer operating system.Traveling for teach and train sessions to each one on how it operates. Bringing the location on board as we network.Working with each of the locations in their physical inventories. Working with established customer base and connecting to those who I have dealt with in past to develop a solid customer base .Teach and Train the Customer Service Group on products. Show less

West Chester, Oh

Opened the West Chester, OH location as the Location Manager in 2004Was chosen to implement a new computer operating system throughout the company in 2005Worked closely with each location in setting up the new computer operating system, teaching and training each location and group. Bringing each location on board to the networkAfter the implementation was completed was promoted to Operations ManagerWorked directly with the location managers and the Customer Service… Show more Opened the West Chester, OH location as the Location Manager in 2004Was chosen to implement a new computer operating system throughout the company in 2005Worked closely with each location in setting up the new computer operating system, teaching and training each location and group. Bringing each location on board to the networkAfter the implementation was completed was promoted to Operations ManagerWorked directly with the location managers and the Customer Service Representatives.Worked with each of the locations in their physical inventories. Worked with established customer base with sales.Responsible for Company Trucks and Forklifts at all locations. Moving of 3 facilities to different locations, setting up communications, office, warehouse, and all other needed utilities and local permits.Teach and Train the Customer Service Representatives on parts used in our industry. Approx. 60 to 70% travel Show less

Miamisburg, Ohio

Started out in the manufacturing/production areas of the business of concrete accessories.Then took a position in Customer Service. I became very proficient in product knowledge due to my experience in production. I was trained in the Hardware products, Chemical line for all uses Dayton Superior manufactured, Decorative Concrete. My training also consisted of being sent to the Symons facility in Des Plaines IL, for Symons Steel-ply training. Through the years I was sent and also helped in… Show more Started out in the manufacturing/production areas of the business of concrete accessories.Then took a position in Customer Service. I became very proficient in product knowledge due to my experience in production. I was trained in the Hardware products, Chemical line for all uses Dayton Superior manufactured, Decorative Concrete. My training also consisted of being sent to the Symons facility in Des Plaines IL, for Symons Steel-ply training. Through the years I was sent and also helped in training of Dayton Superior products. I learned about team building, office operations, leadership. Some of my greatest mentors were at Dayton Superior. Show less