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@concentrix.com
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1 phone found area 203
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Tim Browne is listed as Director of Transformation at Concentrix, a company with 63116 employees, based in Southbury, Connecticut, United States. AeroLeads shows a work email signal at concentrix.com, phone signal with area code 203, and a matched LinkedIn profile for Tim Browne.
Tim Browne previously worked as Associated Director of Transformation at Concentrix and Global I/T Service Desk Manager at Concentrix. Tim Browne holds Bachelor Of Science, Computer Science from Rochester Institute Of Technology.
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AeroLeads found 1 current-domain work email signal for Tim Browne. Compare company email patterns before reaching out.
Director of Transformation responsible for leading a team of consultants in proposing how businesses can improve the customer engagement experience of their customers. This involved finding ways that technology or process improvements could enhance the customer experience and managing the projects to realize the benefits. Significant experience in managing Global I/T Delivery for large enterprises. This experience includes working with global enterprises to develop innovative I/T solutions, managing client account relationships, project managing complex transitions, and managing global operations for multiple business units within the enterprise. This experience stems from years of product management in IBM's engineering and programming labs, years of executive account management within IBM's Global Services business and years of I/T operations management within IBM and Concentrix. Key Skills: Executive Account Management, Global I/T Operations Management, Service Delivery Management, Certified Executive Project Management, Global Service Desk Management, Sales Engagement/Proposal Management, Product Management, and Programming.
Listed skills include Service Delivery, Outsourcing, It Strategy, Vendor Management, and 16 others.
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A career timeline built from the work history available for this profile.
United States
As the director of transformation I managed Technology Transformation Consultants and Six Sigma specialists to assess and improve the Customer Engagement process for accounts in Latin America and for Media and Communications accounts globally. This included proposing transformation projects and overseeing the execution of the projects.
United States
Transformation Architect and lead Project Manager responsible for establishing new Digital First service offerings. This included a large Telecommunications company in Saudi Arabia. This assignment included integrating a multi-channel offering (eMail, Chat, Call Back Assist and Voice) and Sugar CRM system with several B2C systems (eCommerce, Lithium Social.
Southbury, CT
Managed the Global Service Desk at Concentrix and was responsible for defining a service desk vision that supported the merger of the IBM CRM business with the Concentrix business. Led several projects to consolidate numerous service desks into a single global service desk with standard processes and technologies.
United States
IBM Global Process Services manager for I/T supporting the Customer Relationship Management service line. This role involves managing the solutioning teams during the sales engagement process, managing the transition and transformation teams for new client wins, and managing the steady state operations of our global systems for existing clients.
IBM Project Executive overseeing IBM service delivery for several commercial accounts.
Managed the design and development teams for several IBM products at IBM's programming labs.
Multiple technologist and management roles within IBM's engineering labs.
Other employees you can reach at concentrix.com. View company contacts for 63116 employees →
Kratika A
Colleague at Concentrix
Kanpur, Uttar Pradesh, India, India
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NA
Naveed Ahmed
Colleague at Concentrix
Bengaluru, Karnataka, India, India
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GD
Guillermo Duri
Colleague at Concentrix
Arenys De Mar, Catalonia, Spain, Spain
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RB
Riccardo Brunelli
Colleague at Concentrix
Berlin Metropolitan Area, Germany
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MM
Mona Mukku
Colleague at Concentrix
Aubrey, Texas, United States, United States
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SH
Sweet Hope Reel Galarpe
Colleague at Concentrix
Dubai, United Arab Emirates, United Arab Emirates
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SS
Sindhu Shree
Colleague at Concentrix
Bengaluru, Karnataka, India, India
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LS
Lovepreet Singh Boparai
Colleague at Concentrix
Moncton, New Brunswick, Canada, Canada
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EG
Eduarda Guergolette
Colleague at Concentrix
Curitiba, Paraná, Brazil, Brazil
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MS
Mohammed Suheb
Colleague at Concentrix
Bengaluru, Karnataka, India, India
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Quick answers generated from the profile data available on this page.
Tim Browne works for Concentrix.
Tim Browne is listed as Director of Transformation at Concentrix.
AeroLeads has found 1 work email signal at @concentrix.com for Tim Browne at Concentrix.
AeroLeads has found 1 phone signal(s) with area code 203 for Tim Browne at Concentrix.
Tim Browne is based in Southbury, Connecticut, United States while working with Concentrix.
Tim Browne has worked for Concentrix and Ibm.
Tim Browne's colleagues at Concentrix include Kratika A, Naveed Ahmed, Guillermo Duri, Riccardo Brunelli, and Mona Mukku.
You can use AeroLeads to view verified contact signals for Tim Browne at Concentrix, including work email, phone, and LinkedIn data when available.
Tim Browne holds Bachelor Of Science, Computer Science from Rochester Institute Of Technology.
Tim Browne is listed with skills including Service Delivery, Outsourcing, It Strategy, Vendor Management, Global Delivery, Crm, It Service Management, and Management.
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