Asst. Administrator, Regional Director, Administrator
Infinia/Deseret Health Care
Nebraska, Arizona, Kansas
Streamlined administration in compliance with federal, state and local requirements for a failing facility in Onaga, Kansas. Improvements focused on personalized quality care for each resident.Implemented marketing campaign, resulting in a 35% increase in residency.Reshaped employment environment through mentoring, training, team building and retention activities. Hired sufficient staff and integrated them into new culture resulting in improved morale and productivity.Oversaw and participated in recruiting, counseling, mentoring, organizational development, contract negotiating, events, and accounts receivable/accounts payable.Implemented detailed budgets for facility operations, tracked actual expenses, and reviewed exceptions.Directed daily department head meetings and implemented bi-monthly in-services for 35 employees consisting of medical, business office, activities, dietary, social service, medical records, MDS, therapy, maintenance, and housekeeping employees, resulting in improved quality of care. Resolved conflicts among employees and improved employee relations.Implemented detailed budgets for facility operations, tracked actual expenses, and reviewed exceptions.Oversaw the development and implementation of dietary, maintenance, environmental systems and made recommendations to assure compliance with federal, state and local requirements.