Tim Button Email & Phone Number

Allen, Tx, Us

New York, Ny, Us

OK, 1405i is my own company that I use for a myriad of Consulting Projects I work on in addition to my "tentpole"​ projects that are the High Points of my work experience that make it to my resume. 1405i was once Button Consulting, and Solution Resource before that. I am in a regular rotation of multiple week projects for a variety of Sub-Vendors. I have done work like this for nearly 25 years, but it's very difficult to detail in a resume.

Fairfax, Va, Us

End to end implementation of ServiceNow Solutions for ECS for a wide variety of Federal customers.I hold a variety of Security Clearances for various Agencies. I have implemented the following:ServiceNow ITSMServiceNow ITBMServiceNow ITOM(GRC) Governance Risk and ComplianceWorkplace Service DeliverySafe Workplace Suite

Vernon Hills, Il, Us

As Solution Architect I play a technical role responsible for providing guidance and consulting on client facing solutions leveraging the ServiceNow platform. I contribute to the structuring and implementation of solutions and take overall ownership for the quality of the technical requirements delivered to the customer on the ServiceNow platform.My work Primarily was around these platform areas:ServiceNow ITSMServiceNow ITOMServiceNow ITBMServiceNow CSMA variety of custom environments and solutions

General Platform Architect and SME with focus on Integrations, Platform Management, and Organizational Process Management

New York, New York, Us

Working as a platform Architect where I design solutions and manage Application Areas for the ServiceNow Platform and work with a team of Developers to implement said Solutions. Managing architecture, design, testing, release and support of several portions of the platform.Managing a Small team of Developers and Junior BA's/BSA'sManaging Vulnerability Threat Management for the companyResponsible for Developing and Implementing a corporate Patch Management solution

Munich, De

On this project I acted as the ServiceNow Platform Architect, as well as the Program Manager for Configuration Management for the organization. This project includes platform architecture from both technical and business prospective, as well as managing development activities, and overall system support. The Business end of the project was process design and leadership. The technical end included developing e-bonding solutions, and web-service integrations with multiple customers as well as developing custom applications.

Tampa, Florida, Us

Served as Service Management Platform SME, and Integration Consultant

Working as a Consultant for Techpoint 13 and Cerna Solutions at their Customer AAA on a CMDB Implementation.

Wayne, Pa, Us

Served as Service Management Platform SME, and Integration Consultant

Palo Alto, Ca, Us

Worked as a consultant to build an IT Professional Services wing for a subdivision of HP. This involved Organization Building and Professional Services Program setups, as well as some ServiceNow Technical Consulting. SKILLS UTILIZED: ServiceNow (Eureka, Fuji, Geneva)

Working as a liaison between XTO and their parent company Exxon in an effort to streamline process and combine redundant tools in order to align XTO to ITIL Standards and methodologies. This work was across multiple vendor's platforms.

Dallas, Tx, Us

Served as a Consultant to Southwest Airlines to put in place an ITIL methodology for their IT Service Management organization, as well as work with external vendors to facilitate tools implementation. On this project I have worked on the transition from SWA's Legacy systems to a fully hosted ServiceNow Platform. For the project I served as the SWA Process Owner for Configuration Management and Discovery. I also served as the SACM Manager for a period of time as well. This position entails equal parts Business Analysis, and Technical Architecture.

ITSM Service Management Consultant specializing in the BMC Remedy Configuration Management, Asset Management and Service Request Management Systems. I designed and implemented a technical architecture consisting of SRM, ITSM, CMDB, BladeLogic, ADDM, and Zenworks; facilitating a full lifecycle Asset Management Solution for the customer in order to drive down TCO and to be able to react to audit activities more efficiently.

Tokyo, Jp

NEC was my customer for 7 years. Over that duration I worked on 3 Major projects for NEC. The first was the systems setup and maintenance of a multi-national call center servicing customers in Japan from a US Overnight center in TX. I served as Systems Architect for a couple of years. The second project at NEC was the implementation of BMC's ITSP suite of products. I served as Both Systems Architect and Technical Implementation Lead concurrently. The Third Project was the implementation of BMC Remedy ITSM 7.6 which was not a straight upgrade but rather a migration of toolsets. I served as Technical Architect, Business Analyst, Technical Implementer, and DBA for this customer.

Lone Tree, Co, Us

Rapid Technologies is a BMC Remedy partner facilitating sales and implementation of a wide array of BMC products. I served as an independent subcontractor for Rapid Technologies and worked on various projects for them over the years where needed. Because Rapid Technologies is a BMC partner I was exposed to a very broad and diverse spectrum of customers and systems.

Armonk, New York, Ny, Us

This project was part of IBM Global Services' Outsourced Support line of business. I worked as a Systems Consultant for Xcel Energy. During my time there I worked as a Technical Systems Consultant Architecting and Implementing technical solutions for the customer.

Bellevue, Wa, Us

Worked as a consultant to T-Mobile’s Hotspot and Infrastructure Divisions designing, and implementing a variety of fully custom applications to track a variety of internal needs. Most of this work was a vast amount of custom development and integration work as well as discovering and populating CMDB space for Telco Assets for T-Mobile’s Network architecture organizations

Falls Church, Va, Us

I worked on 3 different projects for Northrop Grumman during these 2 years. All were with Defense and Justice Department customers of the US Government where I held Top Secret Clearance and worked primarily in the transition from INS to the DHS and other ancillary agencies. All were in setting up trusted Support Center Systems across a variety of platforms. Operated as Technical Architect.

New York, New York, Us

I Architected and constructed a very complicated and diverse HR Solution for Citigroup. This was a custom system that managed all aspects of the HR systems used by Citigroup and their various entities. I did this through a wide variety of tools and solutions. The main being BMC Remedy AR System, SAP, and Peoplesoft.

Bethesda, Md, Us

Worked as a Systems Architect at OAO which is now part of Lockheed. This project was as an Integrations Consultant between OAO a Asset Management vendor and NASA. this was done with a variety of scripting and Tools to achieve a seamless Asset Monitoring system.

Basking Ridge, Nj, Us

I was the Remedy Technical Project Manager as well as lead developer. Re-Engineering, and providing fixes to Core Call Center Programming and procedures. Provided a customized HR/Facilities system for tracking employees HR Data. Successful integration of both GTE, and Bell Atlantic’s Circuit logistics and ordering systems during GTE’s transition to Verizon. This project was a catch-all Developer/BSA position.

Dallas, Tx, Us

This was originally for Southwestern Bell Mobile Systems which eventually became part of the new AT&T. During the project I worked on the construction of internal procurement system that provided ordering of all financial assets for the organization.

Ca

San Jose, California, Us