Successful trace record in hotel operation and management;Possesses demonstrated skills in personnel development and supervision in securing top performance and promoting harmony and efficiency from within;Maintaining positive and professional rapport with superiors, guests, peer and subordinates that encourage cooperation and satisfaction.
West-Gulf Resort Chongwu
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Vice General ManagerWest-Gulf Resort Chongwu Jan 2020 - PresentQuanzhou, Fujian, ChinaHR & Admin、RM、Security Dept.
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Director Of Human ResourcesDali Group Hotel Management Department Sep 2016 - PresentQuanzhou, Fujian, ChinaHMD HRD
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Deputy General ManagerDali Century Hotel Huian Jan 2019 - Jan 2020Quanzhou, Fujian, ChinaIn Charge HR 、S&M 、ENG、SEC
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Director Of Human Resources And AdministrationDali Century Hotel Huian Jul 2016 - 2019Quzhou510 guest rooms ,5 F&B outlets(3 Restaurants ,2 Bars), 2 grand ballroom (1800m2),3 functions hall ,4 meeting rooms ,with 560 employees.Regulations & Plans 1. Develops and improves hotel HR regulations, procedures as well as employee handbook.2. Develops and executes HR work plans.3. Annual HR budget4. Updates O-chart.Daily personal management1. Recruitment, movement, appraisal and turnover.2. Employee files and labor contracts.B & C 1. Labor cost… Show more 510 guest rooms ,5 F&B outlets(3 Restaurants ,2 Bars), 2 grand ballroom (1800m2),3 functions hall ,4 meeting rooms ,with 560 employees.Regulations & Plans 1. Develops and improves hotel HR regulations, procedures as well as employee handbook.2. Develops and executes HR work plans.3. Annual HR budget4. Updates O-chart.Daily personal management1. Recruitment, movement, appraisal and turnover.2. Employee files and labor contracts.B & C 1. Labor cost supervise2. Develops, improves and executes B&C policies. 3. Supervises salary and benefit issuing.4. Organizes annual party, staff birthday, best employee selection and staff activities.5. Takes care of staff canteen, locker and dormitory.Performance Evaluation ManagementDevelops, executes, coordinates, evaluates as well as improves staff performance.Training 1. Develops and executes training plan.2. Complies and improves training material.Employee Relationship.1. Labor disputes2. Employee satisfactory surveyOthers1. HR department Daily work2. Builds up and perfects HR information system.3. Ensures a good relationship with government department.4. Handles main external liaisons. Show less
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Director Of Food &BeverageGuangyuan International Hotel (Longyan) Oct 2012 - Jul 2016Longyan, Fujian, China107 guest rooms,3 F&B outlets(2 Restaurants ,1 Bars),3 grand ballroom (300-500m2),8 meeting rooms , with 186 employees.1.Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance requests as necessary.2.Participates in planning of menu & beverage lists.3.Responsible for holding daily briefings and monthly communication meetings discuss various aspects of food service and… Show more 107 guest rooms,3 F&B outlets(2 Restaurants ,1 Bars),3 grand ballroom (300-500m2),8 meeting rooms , with 186 employees.1.Completes weekly restaurant inspection; checks overall restaurant appearance, the repair of its fixtures, fittings and operating equipment, initiates maintenance requests as necessary.2.Participates in planning of menu & beverage lists.3.Responsible for holding daily briefings and monthly communication meetings discuss various aspects of food service and preparation with employees.4.Attends to guest complaints, requests or inquiries regarding food and service and immediately takes all required corrective measures.5.Make frequent suggestions to Management in reference to improvement general operation, F&B promotion, cost control and profitability.6.Observes and records employee performance hence able to make recommendations regarding employee promotions.7.Trains personnel according to established procedures; conducts orientation of all new employees and ongoing training of all staff. Show less
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Director Of Human Resources And AdministrationWest-Gulf Resort Quanzhou (Dali Group) Oct 2008 - Dec 2011Quanzhou, Fujian, China503 guest rooms (1st 265,2nd 238),7 F&B outlets(5 Restaurants ,2 Bars), 5 grand ballroom (800-1000m2),8 meeting rooms ,with 650 employees.Regulations & Plans 1. Develops and improves hotel HR regulations, procedures as well as employee handbook.2. Develops and executes HR work plans.3. Annual HR budget4. Updates O-chart.Daily personal management1. Recruitment, movement, appraisal and turnover.2. Employee files and labor contracts.B & C 1. Labor cost… Show more 503 guest rooms (1st 265,2nd 238),7 F&B outlets(5 Restaurants ,2 Bars), 5 grand ballroom (800-1000m2),8 meeting rooms ,with 650 employees.Regulations & Plans 1. Develops and improves hotel HR regulations, procedures as well as employee handbook.2. Develops and executes HR work plans.3. Annual HR budget4. Updates O-chart.Daily personal management1. Recruitment, movement, appraisal and turnover.2. Employee files and labor contracts.B & C 1. Labor cost supervise2. Develops, improves and executes B&C policies. 3. Supervises salary and benefit issuing.4. Organizes annual party, staff birthday, best employee selection and staff activities.5. Takes care of staff canteen, locker and dormitory.Performance Evaluation ManagementDevelops, executes, coordinates, evaluates as well as improves staff performance.Training 1. Develops and executes training plan.2. Complies and improves training material.Employee Relationship.1. Labor disputes2. Employee satisfactory surveyOthers1. HR department Daily work2. Builds up and perfects HR information system.3. Ensures a good relationship with government department.4. Handles main external liaisons. Show less
Tim Chen Skills
Tim Chen Education Details
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Xiamen University Of TechnologyPublic Management And Administration -
Wuhan Business UniversityTourism & Hotel Management
Frequently Asked Questions about Tim Chen
What company does Tim Chen work for?
Tim Chen works for West-Gulf Resort Chongwu
What is Tim Chen's role at the current company?
Tim Chen's current role is Vice General Manager at West-Gulf Resort Chongwu.
What schools did Tim Chen attend?
Tim Chen attended Xiamen University Of Technology, Wuhan Business University.
What skills is Tim Chen known for?
Tim Chen has skills like Pre Opening, Recruiting, Training, Quality Management, Hotels, Food And Beverage, Banquet Operations, Sales Operations, Employee Relations, Restaurants, Catering, Banquets.
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