Transferred from Marketform under TUPE on 01/06/16• Responsibility for: o Financial Institution Claims: PI, D&O, Fidelity, BBB and Cyber. o Directors & Officers liability claims: Commercial and Not-for-Profit Organisations. o Trustee Liability Claims: Mainly for Offshore Trusts o Professional Indemnity claims. o General Liability claims.• Handling claims in a wide range of jurisdictions

• Responsibility for: o Financial Institution Claims: PI, D&O, Fidelity, BBB and Cyber. o Directors & Officers liability claims: Commercial and Not-for-Profit Organisations. o Trustee Liability Claims: Mainly for Offshore Trusts o Mergers & Acquisition policies: Warrantee & Indemnity and Tax Liability Policies o Professional Indemnity claims. o General Liability claims.• Handling claims in a wide range of jurisdictions • Technical… Show more • Responsibility for: o Financial Institution Claims: PI, D&O, Fidelity, BBB and Cyber. o Directors & Officers liability claims: Commercial and Not-for-Profit Organisations. o Trustee Liability Claims: Mainly for Offshore Trusts o Mergers & Acquisition policies: Warrantee & Indemnity and Tax Liability Policies o Professional Indemnity claims. o General Liability claims.• Handling claims in a wide range of jurisdictions • Technical advice on policy and endorsement wordings especially for FI, D&O and M&A. Show less

Handling PI, FI, DO and General Liability claims.

Handling all D&O claims and also some Professional Indemnity, Personal Accident and General Liability claims.

Handling a range of FI claims both Direct and Reinsurance from all around the world.

Handling a full case load of high value and complex cases in many jurisdictions previously handled by the Financial Lines Claims Manager.Professional Indemnity: including surveyors, architects, accountants, brokers and insolvency practitionersD&O: Both Private and Public Companies (and also EPLI)FI: PI, D&O, Crime and BBBAlso includes a range of new matters from first notification to settlement

Claims HandlingExtensive experience of dealing with all Financial Lines classes of business (including Professional Indemnity, Crime and BBB) from first notification through to final settlement in many territories. Latterly specialising in Directors & Officers Liability, Employment Practice Liability and Pension Trustee Liability for Commercial and Financial Institutions.TrainingProvided training to both claims and underwriting colleagues on EPL, D&O claims and policy wordings and… Show more Claims HandlingExtensive experience of dealing with all Financial Lines classes of business (including Professional Indemnity, Crime and BBB) from first notification through to final settlement in many territories. Latterly specialising in Directors & Officers Liability, Employment Practice Liability and Pension Trustee Liability for Commercial and Financial Institutions.TrainingProvided training to both claims and underwriting colleagues on EPL, D&O claims and policy wordings and systems training through seminars and one-to-one sessions. Also provided training to brokers and insureds through workshops, seminars and presentations ranging from groups of 5 or 6 to about 40 or 45 catering for all levels of experience/knowledge.SystemsAssisted in coordinating systems training internally for new employees of the claims department and also in the testing and development of improvements to the internal claims system. AuditingManaged Third Party Administrators including initial set-up and auditing both in relation technical and procedural compliance and creating/improving systems to prevent recurring issues identified during the audits.Business DevelopmentPlayed a key role in rewriting a very successful and high profile policy (combining D&O and EPLI) as the sole claims representative. Assisted Regional Development Underwriters in developing several schemes, mainly through solicitors, including initial audit of the firm, developing bespoke policies and SLA and claims protocols, with final presentation to the senior partners. Produced forecast claims figures for new scheme Project workAssisted in setting up a paperless office system and centralised administration team. Included advising on Best Practice documentation, assisting in producing detailed process maps and guides, identifying and providing training for the new teams and acting as first line of support once the systems went live. Show less

Responsibility for processing a wide variety of claims from initial notification through to final settlement including Financial Institution crime and Professional Indemnity, property damage, kidnapping, Directors and Officers liability. Also for the Special Risks Division, which dealt mainly with Fine Art and Jewellers Block Insurance.This position involved a considerable amount of direct contact with brokers and clients, mainly from South America and the Middle East, and Underwriters in… Show more Responsibility for processing a wide variety of claims from initial notification through to final settlement including Financial Institution crime and Professional Indemnity, property damage, kidnapping, Directors and Officers liability. Also for the Special Risks Division, which dealt mainly with Fine Art and Jewellers Block Insurance.This position involved a considerable amount of direct contact with brokers and clients, mainly from South America and the Middle East, and Underwriters in London. Show less

Employed in the Energy section of the Claims Department processing a wide range of claims, including Marine, Liability (Employers, Public and Third Party), Property and Seepage and Pollution claims.

Working in the Marine Division, work consisted of processing Hull, P & I and Liability claims and maintaining client accounts.