Tim Dillon Email & Phone Number

Brisbane, Qld, Au

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Brisbane, Queensland, Australia

Direct Distribution• To contribute to the organisations financial growth by leading and working with a specific group of Suncorp Service/ Sales Specialists home, motor and specialists products to new and existing customers at a day to day operational level to ensure that service standards and revenue opportunities are met or exceeded.• Drive high- performance culture with the team to maximise customer outcomes, productivity, sales and revenue opportunities at site, team, and… Show more Direct Distribution• To contribute to the organisations financial growth by leading and working with a specific group of Suncorp Service/ Sales Specialists home, motor and specialists products to new and existing customers at a day to day operational level to ensure that service standards and revenue opportunities are met or exceeded.• Drive high- performance culture with the team to maximise customer outcomes, productivity, sales and revenue opportunities at site, team, and individual level.• Conduct and facilitate both formal and informal learning and development activities through coaching and mentoring with direct reports.• Work to KPI’s from a leadership scorecard and centre scorecard.• Manage teams in business critical and weather events. Liaise with team through constant engagement, understandings, and expectations• Performance management – align with Suncorp behaviours, Risk – Manage and mitigate, Problem- Solving and Decisiveness.• Multiple recruitments management throughout January, February, and March. Organising interviews with candidates, working with recruitment for best fit for Business needs through talent scout and roster options. Onboarding, system access and creating positions Show less

Brisbane, Australia

Temporary Contract-• Member Services Co-ordinator within the National Customer Service Centre and being a part of the rebranding of the organisation from Australian Institute of Management.• Liase and collaborate with the member services team and other internal stakeholders to ensure a high level of service provided for senior managers and leaders within Australia and New Zealand.• Successfully utilise Customer Relationship Management (CRM) software Salesforce in creating and… Show more Temporary Contract-• Member Services Co-ordinator within the National Customer Service Centre and being a part of the rebranding of the organisation from Australian Institute of Management.• Liase and collaborate with the member services team and other internal stakeholders to ensure a high level of service provided for senior managers and leaders within Australia and New Zealand.• Successfully utilise Customer Relationship Management (CRM) software Salesforce in creating and updating member’s details, invoicing and informing of future service offerings. Show less

Brisbane, Australia

• Maintain a strong rapport with enrolled students.• Transition students with entry requirements from applicant to enrol -Skills Indicator, provide support with assisting help with VET FEE HELP (2016) and VET STUDENT LOAN (2017) forms.• Work on a week to week KPI structure.• Responsible for generating new business to maximise profits and maintain relationships with students.• All aspects of administrative duties and managing student accounts.• Liaising with campuses around… Show more • Maintain a strong rapport with enrolled students.• Transition students with entry requirements from applicant to enrol -Skills Indicator, provide support with assisting help with VET FEE HELP (2016) and VET STUDENT LOAN (2017) forms.• Work on a week to week KPI structure.• Responsible for generating new business to maximise profits and maintain relationships with students.• All aspects of administrative duties and managing student accounts.• Liaising with campuses around Australia and organising students into intakes.• Retention• Working with Salesforce program Show less

Brisbane, Australia

• Operate a variety of skip tools and think creatively and laterally to locate customers.• Profile customers and establish a “win win” outcome through effective negotiation techniques.• Manage and maintain an allocated portfolio of accounts according to a set workflow.• Provide customers options through an understanding of the commercial components of the business.• Willingly and proactively assist colleagues in the performance of their duties.