Tim Dodds Email & Phone Number

Australia

Sydney, Australia

• Deploy Windows 2008, 2012 R2, Linux(Red Hat, Debian, Centos), and Mac OS X Servers in varying business environments.• Create new Windows Domains, configure Active Directory, and Exchange Servers (2007 and 2010). • Design and Build Cloud infrastructure (AWS). • Present Business Cases for change.• Developing customised solutions for IT and design workflows for clients.• Completing projects to a deadline.• Develop web applications using AngularJS, Bootstrap, and… Show more • Deploy Windows 2008, 2012 R2, Linux(Red Hat, Debian, Centos), and Mac OS X Servers in varying business environments.• Create new Windows Domains, configure Active Directory, and Exchange Servers (2007 and 2010). • Design and Build Cloud infrastructure (AWS). • Present Business Cases for change.• Developing customised solutions for IT and design workflows for clients.• Completing projects to a deadline.• Develop web applications using AngularJS, Bootstrap, and JQuery.• Build Back-end extensions for DAM solutions using PHP.• Design, build and implement REST API interfaces.• Design, Build and implement databases for use in web applications (MySQL, MS-SQL, MongoDB).• Build Plug-ins for DAM (Digital Asset Management) solutions using PHP, Java, JavaScript and XPath.• Integrate software packages using web APIs (SOAP and REST), building bridges or using existing tools (Mulesoft Anypoint). Show less

Sydney, Australia

• Provide detailed support for the latest versions of Windows (e.g. Windows 10, 7, 2008, 2012), Macintosh (OS 10.10, 10.11)and Linux servers (Red Hat 6 and above, CentOS and Ubuntu) and client operating systems.• Implement backup software/ hardware configurations• Provide second and third level support onsite and in-house to all Creative Folds Clients.• Maintain the call centre: log calls regarding service and customer support issues, respond to tasks inline with a client’s Managed… Show more • Provide detailed support for the latest versions of Windows (e.g. Windows 10, 7, 2008, 2012), Macintosh (OS 10.10, 10.11)and Linux servers (Red Hat 6 and above, CentOS and Ubuntu) and client operating systems.• Implement backup software/ hardware configurations• Provide second and third level support onsite and in-house to all Creative Folds Clients.• Maintain the call centre: log calls regarding service and customer support issues, respond to tasks inline with a client’s Managed Service Agreement response levels, handling complex calls escalated from Level 1 and 2 Engineers.• Assist level 1 and 2 engineers in understanding new technologies and guiding them through difficult processes.• Assist with planning and rollout of new networks or equipment. • Prepare, maintain and keep up to date relevant documentation for all clients where applicable.• Work towards understanding and implementing solutions relating to but not limited to Java, HTML and PHP. Show less

Sydney, Australia

Performed daily on-call maintenance and emergency repairs for a wide variety of IT clients.• Installed and maintained client networks and workstations, ranging from very small (3 workstations) to large (100+ workstations).• Performed all systems administration duties, including configuration and maintenance of network services such as Web servers, WINS, DHCP, DNS, FTP on both Windows and Linux-based environments.• Executed software and hardware upgrades as needed or… Show more Performed daily on-call maintenance and emergency repairs for a wide variety of IT clients.• Installed and maintained client networks and workstations, ranging from very small (3 workstations) to large (100+ workstations).• Performed all systems administration duties, including configuration and maintenance of network services such as Web servers, WINS, DHCP, DNS, FTP on both Windows and Linux-based environments.• Executed software and hardware upgrades as needed or scheduled, including emergency roll-outs.• Designed custom software and Linux scripts in Perl and C.• On-site and workshop repair of server and PC hardware. Show less

Palmerston North, New Zealand

Performed daily maintenance of ITS services at Massey University.• Part of an ITS team involved in maintenance and installations of >300 Macintosh and >1000 PC workstations located across four separate university campuses.• Developed custom scripts for controlling student computer environments (Visual Basic and Apple Scripts).• Provided quality troubleshooting with patient step-by-step instructions to resolve problems.• Developed and produced a website page for lodging… Show more Performed daily maintenance of ITS services at Massey University.• Part of an ITS team involved in maintenance and installations of >300 Macintosh and >1000 PC workstations located across four separate university campuses.• Developed custom scripts for controlling student computer environments (Visual Basic and Apple Scripts).• Provided quality troubleshooting with patient step-by-step instructions to resolve problems.• Developed and produced a website page for lodging support requests for students/staff within the university to improve IT support response.• Built, imaged, and deployed an SOE to student computer laboratories. Show less