Tim Donahue Email & Phone Number

Rochester, New York, United States

While being a Business Manager at UPS I was responsible for managing the daily activities of Package Center Operations including meeting service commitments and improving center performance. Also responsible for meeting operational business requirements including safety, quality, and production goals. All full-time and part-time package center supervisors report to myself.In managing the Package Center, the Business Manager works with others to develop and execute operating plans that achieve business objectives. This position oversees the development and implementation of dispatch plans that maximize efficiency and works through the center management team to ensure that packages are received, processed, and delivered in a safe, timely and efficient manner. The Business Manager also monitors budgets and business activity against business plan short and long-term goals. To improve operational performance, the Business Manager identifies trends, prioritizes operational tasks and creates business improvement plans. This position also uses and promotes new systems and technology and works with others to troubleshoot and alleviate inefficiencies.