Tim Given Email & Phone Number

Rockland, Me, Us

Rockland, Maine, United States

Rockland, Maine, United States

Rockland, Me

Austin, Tx

I work with our charity and non-profit clients getting their Luminate configuration setup along with best practices and training. We work with smaller clients to maximize fundraising efforts for their events and campaigns. With over 10 years of Luminate product knowledge I work with a team of other consultants to help clients ensure they are maximizing their fundraising and that they get everything out of the product that they pay for.

Austin, Texas Area

Senior Analyst is responsible for solving escalated issues and handling the cases that require expert knowledge of the product and critical problem solving skills. As a senior I am the go-to resource for new analysts who are looking for the best way to troubleshoot issues.

Austin, Tx

Working with charities and non-profits to solve technical issues and streamline the process to make it easier for them to raise money! Working with clients to troubleshoot software issues and diagnose connector/sync issues as well.Mastering Salesforce to create and classify cases, reporting, and client contact and follow up. 3 years Salesforce experience to communicate with dozens, if not hundreds of clients.

Responsible for building out emails, web pages, and content porting (CMS) for large non-profits. Performed general webmaster tasks, created email campaigns, and assisted with technical questions for several accounts. Primarily worked with CSS and HTML on the Convio/Blackbaud platform. Additional Photoshop support to in-house designers for general image manipulation.