A leading manager within the service and support of POS equipment across the UK & Europe at Barron McCann. Instrumental in enhancing warehouse performance amid challenges including system transitions and post-COVID impacts.Elevated stock check accuracy from 80% to 99% through collaborative efforts with inventory team and rigorous process audits, resulting in improved customer SLA adherence.Championed team development initiatives, transforming a high turnover workforce into a proficient and cohesive unit through comprehensive training, regular appraisals, SOP reviews, and effective communication strategies.Implemented cost-saving measures, including negotiating with packaging suppliers to save £5000 (6.25% PA) by optimising packaging materials and arranging free pallet collection services, saving an additional £3.5k (100% PA) through pallet recycling initiatives.Demonstrated commitment to health and safety by heading improvements such as creating MHE zones. Introducing fire safety measures and enhancing signage. Implementing 5S standards Introducing MHE driving standard audits.

I began my managerial role at ATL in 2018, overseeing Nestle and JCB contracts at ATL's Headquarters, progressing to Head of Warehousing where I reported directly to the Operations Director. Led operational performance and growth in a 3PL environment, whilst overseeing a team of 80+ employees with 5 direct reports.Led the setup of a newly acquired 93,000sqft warehouse and also managed the transition of a large blue-chip contract takeover, including TUPE of staff, collaboration with procurement for MHE fleet and IT infrastructure all whilst ensuring minimal disruption to operations during the transition period. Facilitated business growth by 393,000sqftSuccessfully managed the closure of a non-profit site amid the challenges of the COVID-19 pandemic, meeting stringent deadlines, and with reduced staffing availabilityPerpetual review of efficiencies and staffing levels to maintain a lean workforce formed part of manager meetings and appraisalsEnsured customer satisfaction through monthly account meetings, reviewing SLA performanceProvided effective supervision, training, and development for all warehouse employees in collaboration with managersEnsured MHE compliance across the business in accordance with HSE's approved code of practice, including safe driving practices, training records, and vehicle maintenance

Starting my tenure at Yusen Logistics in 2003, I served as an onsite contractor at Toyota Manufacturing for 15 years. Collaborating closely with Toyota’s internal logistics team, I embarked on my managerial journey, acquiring invaluable knowledge of Toyota’s methodologies such as Lean, 5S, Just-in-time, and Genchi, which have greatly influenced my career trajectory.Managed a team of up to 50 employees, including 3 direct reports, overseeing inbound freight logistics for Toyota Manufacturing UK and line-side production delivery.Implemented strategies to optimize productivity and efficiency, including rigorous monitoring of performance metrics and oversight of trailer control systems to meet daily dock schedules.Ensured strict compliance with health and safety regulations through comprehensive training, risk assessments, Safe Systems of Work implementation, and meticulous vehicle check procedures.Spearheaded KPI management, facilitated effective communication with customers and site managers, and adeptly resolved operational challenges.Conducted thorough disciplinary investigations, including managing absences, accidents, and non-conformances, and diligently completed near miss/concern reports.Strategically planned weekly staffing requirements and liaised with agencies for recruitment and training of new personnel, fostering a culture of kaizen to drive continuous improvements in efficiency, costs, and safety