Tim Hendricks Email & Phone Number

Louisville, Kentucky Area

-Worked with MobileDawg program testing and setting tablets for University use.-Supervised student workers and UGA's.-Answered questions concerning customer service.-Helped manage students and answer questions whenever supervisor was not present.-Setup new work environment after moving to new location.-Setup new policies and procedures as work responsibilities expanded.-Help students/faculty/staff/emeritus with computer and network access issues.-Diagnosed and repaired computers/tablets/phones for user group above.-Assisted user's with computer related questions for campus.-Assisted during RezNet Move-In Project.-Answered questions via phone about computer policy and access.

Computer Support Center

Carbondale, Il

Evansville, Indiana Area

Worked for company during summers and some breaks for school.Helped technician run cable, punch jacks, install phone systems, analyze sites, diagnose issues, take inventory and any other general help needed.

Bachelor Of Science (B.S.), Computer Engineering, 3.0/4.0

Activities and Societies: Concurrent work at SIU Computer Support Center during studies.

Associate Of Arts And Sciences (A.A.S.), Computer Networking, 3.5/4.0