Chief Operating Officer
CurrentReporting to the President/CEO, responsible for all daily operations and participating in setting and executing the corporate strategy.•Driving culture change within the company and the Operations organization, promoting a “one-team” approach to providing a high level of customer service.•Led implementation of the Epicor ERP system, consolidating two legacy business systems into one enterprise cloud-based system. Designed and developed dashboards for execution of day-to-day… Show more Reporting to the President/CEO, responsible for all daily operations and participating in setting and executing the corporate strategy.•Driving culture change within the company and the Operations organization, promoting a “one-team” approach to providing a high level of customer service.•Led implementation of the Epicor ERP system, consolidating two legacy business systems into one enterprise cloud-based system. Designed and developed dashboards for execution of day-to-day manufacturing and service projects, enabling real-time productivity and profitability analysis.•Developed and implemented Demand Driven Manufacturing within the Epicor ERP system, resulting in dramatic improvement to customer service and lead time, averaging 95% on-time delivery while also reducing inventory investment by $2M (20% reduction).•Implemented a Sales and Operations Planning process to effectively forecast and align long-term revenue and capacity planning, in collaboration with the Finance and Sales organizations. Show less