Performed all aspects of mainframe (CICS) software testing including unit, functional, regression, performance and user acceptance.Analyzed business requirements (written and oral) to derive and create test plans, test scripts, estimates and reports.Responsible for analysis, development, maintenance and testing of software applications. These activities include maintenance of programs, preparation and conditioning of test data, and documentation of results.Experienced in using the IBM Rational Unified Process (RUP) methodology for software development.Responsible for identifying, gathering, analyzing and documenting in-depth functional and technical requirements, creating business process flow diagrams and use case specification documents.Experienced in analyzing, correcting and validating test data with special expertise in defect and incident tracking in testing tool applications such as, IBM Rational ClearQuest, HP Quality Center, Test Director, Project Source, RSEC Tracking System (RTS) and PMNet.Experience with the IBM Rational Requisite Pro database to facilitate requirements organization, integration, traceability and analysis.Served as project coordinator and database administrator for IBM Rational Requisite Pro database and software development tool.Experienced in testing of the Fidelity TouchPoint application and in identifying and validating test data and results in a HTML, GUI and Web based applications. Experienced in supporting end users and troubleshooting software issues in a help desk environment.Performed all aspects of testing and validating of Third-party vendor interfaces.Experienced in the implementation of release upgrades and enhancements.Served as Subject Matter Expert and provided support for client applications for the development, implementation, and maintenance of existing, new, and enhanced systems with clients such as Ford Financial, Honda Financial, Chrysler Financial, AmeriCredit and RBS Citizens Bank.

GMAC office closed June 1, 1998 due to restructuring and downsizing.Coordinated and supported sales activities to maximize sales growth of GMAC's Finance and Insurance (F and I) products.Promoted various Finance and Insurance (F&I) programs to automotive dealership.Provided F and I training to dealership employees to inform and update the sales teams of current GMAC incentives and promotions.Served as the liaison between GM dealerships and GMAC.Performed inspection of dealerships/agencies to ensured proper licensing.Complied monthly sales reports.

Served as manufacturer's representative, offering 14 lines of automobile parts and equipment. Promoted and coordinated the sales activity of automotive parts and equipment to NAPA distribution centers (DC) and NAPA parts stores.Conducted sales training and mentoring to DC sales representative to achieve sales targets.Achieved sales targets and goals for each sales period.Received various sales awards and honors in the central region.