Tim Hiner Email & Phone Number

Tooele, Ut, Us

United States

*Pull product and prepare eCommerce store pick up orders, for customer pick up.*Pull product and prepare eCommerce orders for ship-to home for transfer to other locations.*Pull product, prepare, package and ship, ship-to home orders to customer.*Pull product, prepare and deliver eCommerce delivery orders to customer.*Partner with Store Management to assist with stocking, merchandising and recovery of product within the retail store as needed (time permitting).*Demonstrate strong knowledge of product location.*Uphold all cooperative policies.*Demonstrate excellent internal and external customer service ensuring that the customer experience achieves The Grange Way Standard.*Demonstrate reliable and predictable attendance.

United States

*Provides excellent customer service and communication with customers while maintaining high customer ratings, acceptance rate, completion rate, and on-time or early deliveries.*Expertly maintains a high customer rating of 4.94 stars out of 5 stars, a remarkable acceptance rate of 96%, a flawless completion rate of 100%, and a commendable on-time or early rate of 95.1% to earn the monthly “Top Dasher Award” and the ability to Dash any time.*Ensures that customer orders were all accurately reflected in the order that was given to them by practicing excellent inventory management skills.*Effectively utilizes communication skills to work with customers to make substitutions when products are unavailable or restaurant orders were delayed to guarantee customer satisfaction.

Medford, Oregon Area

*Provides excellent customer service, both in person and by phone, communicates with customers, and solves problems utilizing organization skills, and time management.*Recognized for a record of excellence with five stars of excellence awards and the Fulfillment Associate of the Month award.*Consistently execute daily cash register protocol, from opening and closing registers to verifying balances, documenting discrepancies, and preparing daily deposits, while demonstrating strong money management skills in managing inventory levels, reducing waste, and optimizing product availability to meet customer needs.*Contributes to customer satisfaction by assisting in pulling, staging, and auditing orders, ensuring timely and accurate fulfillment, resulting in a more efficient and satisfying experience for customers and positive survey results for the company.*Maintains a clean and organized work environment by performing janitorial duties, ensuring a safe and hygienic workplace.

Medford, Oregon, United States

*Provides excellent customer service, both in person and by phone, communicates with customers, and solves problems utilizing organization skills, and time management.*Recognized for a record of excellence with five stars of excellence awards and the Fulfillment Associate of the Month award.*Consistently execute daily cash register protocol, from opening and closing registers to verifying balances, documenting discrepancies, and preparing daily deposits, while demonstrating strong money management skills in managing inventory levels, reducing waste, and optimizing product availability to meet customer needs.*Contributes to customer satisfaction by assisting in pulling, staging, and auditing orders, ensuring timely and accurate fulfillment, resulting in a more efficient and satisfying experience for customers and positive survey results for the company.*Maintains a clean and organized work environment by performing janitorial duties, ensuring a safe and hygienic workplace.

Medford, Oregon, United States

*Stocked the shelves while assisting customers, maintaining a clean and safe work area, time management, organizational skills, and inventory management.*Collaborated with team members to ensure efficient completion of the night's freight within the designated timeline.

Medford, Oregon, United States

*Used effective communication skills to diffuse customer concerns and consistently ensure customer satisfaction, both in person and via phone.*Gathered and input customer data in the proprietary hotel management system. *Promptly, professionally, and effectively handled common guest issues related to bookings, financial transactions, and facilities.*Provided excellent customer services to 50+ guests per day, balancing efficiency with creating a positive guest experience.*Utilized internal software system to manage and verify all guest information and make reservations, resulting in smooth workflow and no errors in scheduling.

Medford, Oregon, United States

*Provide excellent customer service in assisting with purchases and redeeming Oregon Lottery.*Maintain accurate inventory counts of the merchandise.*Maintains a clean and organized work environment by performing janitorial duties, ensuring a safe and hygienic workplace.*Consistently execute daily cash register protocol, from opening and closing registers to verifying balances, documenting discrepancies, and preparing daily deposits.

Medford, Oregon, United States

*Accurately and quickly label packages for shipping.*Ensure the work station and assembly line was properly set up to run effectively.*Collaborate with Leads to make sure the trailer was loaded efficiently according to any weight and balance issues.

Medford, Oregon, United States

*Provide excellent customer service and communication by maintaining knowledge of products, services, their invoice, and any issues known or unknown by the customer.*Ensure the truck was loaded with the proper inventory to successfully complete the day without issues.*Communicate with my managers and problem solve ideas when there were issues with a customer I was not able to solve on my own.*Consistently make sure that all of the products that were suppose to come back were picked up and changed with accurate numbers of this to leave with the customer.*Increase my route sales by either adding additional services and products to current customers, or stopping at other businesses to offer our services and products.

Medford, Oregon, United States

*Provide excellent customer service and communication by maintaining knowledge of products, services, their invoice, and any issues known or unknown by the customer.*Ensure the truck was loaded with the proper inventory to successfully complete the day without issues.*Maintain knowledge of all the drivers' routes as I was responsible for the route when they were not there.*Communicate with my managers and problem solve ideas when there were issues with a customer I was not able to solve on my own.*Consistently make sure that all of the products that were suppose to come back were picked up and changed with accurate numbers of this to leave with the customer.

Medford, Oregon, United States

*Ensure the load of product is pulled off the trailer and stored properly in a timely manner.*Accurately record inventory counts to assure enough product is available for following day's orders.*Maintain an organized warehouse to make things efficient for the drivers to easily and quickly load their trucks.*Certify everything is on the trailer at the end of the night to be taken is properly loaded and secured.

Google It Support Certificate, It Support

Participant in an intensive 14-week program that focuses on developing technical skills through the Google IT Support Professional.

Cum Lade Diploma