Customer Service Manager
CurrentResponsible for answering emails to our customer and new customers. Receiving orders and putting into the company system database. In control of creating a weekly cost report that consist of sales and labor cost. Meeting with customer and showing them the process of their orders. Well experienced in using Microsoft Excel and using it every day. Keeping a report of all order that come into our facility along with deadline of when the product has to be finished. In charge of billing and shipping every customer order that has been entered into our database. Performed Accounts payable and Accounts receivable functions for all five companies within Burlington Technologies. Managing vendors and customer accounts weekly generating check demands. Responsible for creating monthly and weekly accounting reports for all five textile companies. Monitored and kept records of all company expenses. Providing auditors with documents at their request. Main contact for all customer questions or concerns at their orders.
