Provide vision, mission, goals, and objectives for the team, aligned to those of company / business unit-Develop direct reports to meet their full potential, including in areas of proactive performance management, promoting a productive work environment, training, job opportunities and providing tools/equipment.-Work with the Technical Managers, Service Managers, Project Managers and other stakeholders to plan work assignments. -Accountable for analyzing service team and direct report skills inventory to address gaps with projects, work assignment distribution and service coverage. Build and fulfill forecasted supply and demand for given skills and profiles.-Develop departmental standards and ensure that staff adheres to these standards.-Evaluate and revise projects road maps and priorities to meet changing business demands, staffing, schedule and expenses.-Provide appropriate compensation, awards, vacation, OCS, AHM and expenses approvals for direct reports.

-Provide vision, mission, goals, and objectives for the team, aligned to those of company / business unit-Develop direct reports to meet their full potential, including in areas of proactive performance management, promoting a productive work environment, training, job opportunities and providing tools/equipment.-Work with the Technical Managers, Service Managers, Project Managers and other stakeholders to plan work assignments. -Accountable for analyzing service team and direct report skills inventory to address gaps with projects, work assignment distribution and service coverage. Build and fulfill forecasted supply and demand for given skills and profiles.-Develop departmental standards and ensure that staff adheres to these standards.-Evaluate and revise projects road maps and priorities to meet changing business demands, staffing, schedule and expenses.-Provide appropriate compensation, awards, vacation, OCS, AHM and expenses approvals for direct reports.

• Design for core, edge, data center, WAN, security, systems• Application specific designs; joint working with Systems Engineering & InfoSec• Bill of materials specification and budget planning• Configuration standards creation• Capacity/Performance management, planning, and reporting• Disaster recovery / failure modeling and analysis• Product and telecom connectivity selection• Network Optimization• Tier 4 technical support

• Adjunct to my other management duties listed below• Launched a new organization providing project, portfolio and engagement management as well as a metrics/kpi role for the BlackBerry Global Networks organization • Defined roles, performed recruitment and defined organizational goals • Developed succession plan and assisted in the recruiting of a permanent manager

• Provide vision, direction, and management to members of the Labs & Systems teams• Lab team had the mandate to evaluate new network products and technologies, define and manage testing processes, develop product knowledge, documenting configuration standards and associated knowledge transfer material for peer engineering organization• Systems team’s core responsibility were the architecture and design aspects of DNS, DDOS, AAA, NTP, Syslog and NTP services, define and manage testing processes, develop product knowledge, documenting configuration standards and associated knowledge transfer material for peer engineering organization. This team also had the responsibility to negotiate support contracts and purchase recommendations for the executive leadership team• Work in concert with other department heads to identify new opportunities or solutions to ensure optimal deployment and use of the network and system’s capabilities• Responsible for budget planning, resource management, project tracking, and all aspects of staff career management

Lead team of Network Engineers with a mandate to introduce new network based technologies into Nortel's corporate network. This team focused on both voice and data portfolios.

Senior Network Engineer responsible for new product introduction of network technologies for Nortel's corporate network. Main focus was qos, multicast and wireless.

Manage LAN administration functions for Nortel's Canadian locations.

Network Communications company.Providing Network Operations, Engineering, InfrastructureI was the outsourcing manager of 5 network support staff.