Tim L. Jones work email
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With over 25 years of experience in operations, learning and development, talent, and organizational development, I have the skills, knowledge and passion to assist clients from startups to Fortune 500 companies with innovative and transformational solutions.My expertise in creating and maintaining strategic partnerships is also a passion and ensures enhanced results. I also leverage my credentials as a Master Trainer: Leadership / Service Culture, and Talent Development expertise to mentor and empower others to reach their full potential. I am passionate about delivering high-value business services in a complex global environment while solving complex business challenges.
Tlj- Rei, Llc (Business Solutions)
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Passionate Business AdvisorTlj- Rei, Llc (Business Solutions) Feb 2021 - PresentHonolulu, Hawaii, United StatesExpert advisor to businesses who require a skilled partner to achieve business objectives from start ups to Fortune 500 companies.
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Business AdvisorV2 Safe Solutions Feb 2021 - Dec 2022Honolulu, Hawaii, United StatesCreative startup - pandemic management agency. My focus as the Business Development Lead who initiated the relationship with Highgate (the 1st hotel management company to offer these services) and the startup to assist with and address the COVID travel restrictions for travelers to and from Hawaii and International destinations. Expertise in ensuring visitors traveled seamlessly with emerging testing protocols, strategic partnerships and resources achieving success at 99%! This business was featured locally in the media and was instrumental in building an end to end process that was highlighted by the Mayor, Rick Blangiardi -
Director Of Learning And Strategic People InitiativesMarriott International Sep 2016 - Sep 2020Honolulu, HawaiiResponsible for the effective coordination, implementation, maintenance, and evaluation of the Learning & Development strategy, integration engagement standards and processes at four resorts in Waikiki owned by Kyo-ya Hotels and Resorts - The Sheraton Waikiki (1,636 rooms), The Sheraton Princess Kaiulani (1,152 rooms), The Moana Surfrider, a Westin Resort & Spa (793 rooms), and The Royal Hawaiian, A Luxury Collection Resort (539 rooms). Work collaboratively with the Complex HR Director, Resort General Managers/Senior Leaders and Human Resources Teams to deliver results that positively impact KPI/measurements, including guest and associate satisfaction scores. Conduct needs based analysis to identify strengths and opportunities, and then develop and deliver learning solutions to impact results and ROI. Deliver Next Generation Service Culture learning programs, New Hire Orientation, New Leader Orientation, Leadership Development, Mentoring, Associate Engagement activities while achieving compliance at over 90%. Implement Marriott International global program/initiatives that strengthen team and individual core competencies, increase guest satisfaction / loyalty and improve business performance in the resorts while sharing best practices throughout the Hawaii and French Polynesia Area.Oversee the Waikiki Complex training/learning tracking & completion metrics, Ethics & Compliance training, and the promotion and utilization of Marriott corporate programs while shifting to on-line training and learning delivery reinforcement during a very complex integration period since the acquisition of Starwood / SPG Hotels and Resorts in the Fall of 2016. Accolades include developing and leading an Associate / Healthy Hotel - Wellness Program certification process that achieved the highest level status in all Waikiki Kyo-ya Resorts within the 1st year while increasing Associate Engagement scores. -
Director Of TrainingStarwood Hotels & Resorts Worldwide, Inc. Aug 2016 - Sep 2016WaikikiRole expanded with the acquisition by Marriott International (see next position) -
Interim CeoSan Francisco Aids Foundation Dec 2015 - May 2016San Francisco Bay AreaStepped away from Board service to lead the organization during a very difficult period while searching for a new CEO. -
Managing Director Of OperationsDeloitte Jun 2013 - Jul 2015Greater Los Angeles Area / Relocated To Bay Area - Jan 2015Executive Leader of an innovative and consolidated service delivery team who served 65,000 professionals in US and India and other strategic Global member-firm activities.The business center is a team of approximately 350 professionals - (Facilities, Office Services, Document & Creative Services, and Administrative Assistants) who facilitate service delivery in a new consolidated, hospitality-focused service delivery model via 3 major hub locations (Atlanta, Los Angeles and Hyderabad, India) to over 100 offices in the US and India. Responsible for a of $70M P&L.I was also responsible for National strategy and implementation of hoteling, video conferencing, administrative assistant, office and facilities services resulting in a 50% reduction in rentable square feet per person and an 20% reduction of costs to provide internal services to approximately 65,000 professionals. Increased internal client service satisfaction overall score by 10% and employee engagement by 5%.National Inclusion Leader responsible for developing strategies to enhance the engagement and experiences of Deloitte professionals. Collaborated with Women's Initiative Leaders to implement a National awareness campaign and deliver an ongoing virtual education series resulting in a 5% increase in employee engagement in one year. -
Regional Director Of OperationsDeloitte Jun 2007 - Jun 2013San Francisco Bay AreaSenior leader of strategy and day to day operations for 16 West Coast offices encompassing over 1,000,000 square feet of class A office space serving the business needs of more than 7500 professionals. Responsible for a $65M annual operating budget while leading a team of 3 Area Senior Managers, 15 location and service area managers and approximately 300 staff members. Member of the Regional Executive Management Team responsible for external client delivery generating $1B in revenue. Liaison to all internal service Leaders (IT, Talent, Marketing, Procurement, Real Estate, Security, Call Center) to facilitate superior and seamless customer service.Collaborated with National Real Estate organization to develop and execute the regional Real Estate strategies including relocations, expansions, closures, and renovations resulting in a 50% reduction in rentable square feet per person and an 15% reduction in cost. Innovative leader who executed the 1st and more efficient real estate buildout in a large office of 1800 practitioners (Next Generation Space) in the country with a more streamlined and productive service delivery model that was adopted Nationally. -
Area Operations ManagerDeloitte Jan 1998 - May 2007San Francisco Bay AreaLead the operations of Bay Area offices (including Hawaii), encompassing over 450,000 square feet of class A office space serving the business needs of more than 3000 employees. Responsible for a $30M annual operating budget while leading a team of 6 managers and 100+ staff members. Recruit, develop, and promote high talent staff members to roles of increased responsibility within the organization.• Strategic leader of 60+ high-level administrative assistants who provided administrative support to partners, principals and directors. Managed the recruitment, professional development, employee engagement, performance evaluation, and succession planning of staff. Analyzed workflow and refocused employee responsibilities to high value services. Created an environment that increased leverages, resulting in setting new standards and substantial savings to the organization.• Led efforts to transform silo based office and facilities services into a centralized delivery model realizing a 10% reduction in headcount and annual savings of $500k. Partnered with Talent to create new job descriptions, focusing on accountability, developed best practices and KPIs and performance metrics while pioneering a concierge approach to delivering services, which enhanced efficiency and led to increased client satisfaction.• Served as Regional Office Services, Hoteling/Conference & Catering Leader to optimize efficiency. Consulted with key stakeholders to provide a change management strategy delivering the benefits of a consolidated reservation system, business center model and centers of excellence to ensure maximum results in preparation for a next generation workplace strategy implementation. -
Office ManagerHanna Brophy Jun 1989 - Dec 1997San Francisco Bay AreaLead day-to-day operations in the San Francisco office while collaborating with peers in the Bay Area offices to ensure consistency in service and standards in all offices. Responsible for recruiting, hiring, leading a team of 15 professionals delivering legal secretary, accounts receivable, accounts payable, billing, office and facilities services.Responsible for office business continuity plan. Improved and developed standard safety protocols for all Bay Area offices to follow during emergencies. (Especially important during the 1989 Earthquake in San Francisco)
Tim L. Jones Skills
Tim L. Jones Education Details
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Business Administration And Management, General -
Communications And Media Arts / Advertising
Frequently Asked Questions about Tim L. Jones
What company does Tim L. Jones work for?
Tim L. Jones works for Tlj- Rei, Llc (Business Solutions)
What is Tim L. Jones's role at the current company?
Tim L. Jones's current role is I help businesses exceed their goals by leveraging data and expertise to implement strategic decisions | Passionate Master Trainer & Coach: Leadership, Wellness, Service Culture| Life-long Learner | Live with AlohaI.
What is Tim L. Jones's email address?
Tim L. Jones's email address is tj****@****faf.org
What is Tim L. Jones's direct phone number?
Tim L. Jones's direct phone number is +141558*****
What schools did Tim L. Jones attend?
Tim L. Jones attended Golden Gate University, Southern Illinois University, Carbondale.
What are some of Tim L. Jones's interests?
Tim L. Jones has interest in Social Services, Civil Rights And Social Action, Human Rights, Arts And Culture, Health.
What skills is Tim L. Jones known for?
Tim L. Jones has skills like Strategy, Leadership, Management Consulting, Change Management, Strategic Planning, Management, Performance Management, Business Process Improvement, Program Management, Business Strategy, Leadership Development, Organizational Design.
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Tim L Jones
United States -
Timothy L. Jones
Greater Pittsburgh Region -
Timothy L. Jones, Ph.D. Lt Col USAF (Ret)
Retired After 40 Years Time In Service (Enlisted & Officer)Washington Dc-Baltimore Area2dau.mil, sbcglobal.net11 +166137XXXXX
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