Tim Lapole, Ms.Ed. Email & Phone Number

Panama City, Fl, Us

Herndon, Va

 Design, and develop practical training for customers, partners and internal employees.  Develop comprehensive content delivery strategies that include training programs & materials.  Support organizational performance goals within our market space by applying sound instructional practices that address client implementation and user adoption.  Modernize programs and close performance gaps. Works collaboratively with subject matter experts during analysis, design, development and delivery to produce quality training materials. Evaluate and implement a modern Learning Management System that compliments the new training programs.  Support the customer and business needs with updated and modernized training material that includes: role-based eLearning. interactive training activities, job-aids, video/software simulations and best-practice documentation.

Washington D.C. Metro Area

 Evaluate, design, and develop practical training for operational personnel.  Develop comprehensive content delivery strategies that include program training materials, leader guides, participant guides, interactive training activities, reference guides, job-aids, video/software simulations and documentation, eLearning modules. Support organizational safety standards and performance goals within the utility energy space by applying sound instructional practices that address training needs, modernize programs and close performance gaps. Works collaboratively with subject matter experts during analysis, design, development and delivery to produce quality training materials. Ensure content and material meet safety, compliance, and legal guidelines. Review and evaluate adult learning software and practices Design and build training programs aligned with all safety standards and defined business needs

Remote

 Evaluate, design and develop, customer care training and content delivery strategies, including program training materials, leader guides, participant guides, interactive training activities, reference guides, job-aids, video/software simulations and documentation, eLearning modules Support organizational performance goals within the healthcare space by applying sound instructional practices that address training needs and close performance gaps Works collaboratively with subject matter experts during analysis, design, development and delivery to produce quality training materials Ensure content and material meet compliance and legal guidelines Evaluate and manage of retail and customer care training to ensure performance objectives are being met in order to achieve desired business results Review and evaluate software Design and build training programs aligned with defined business needs

Alpharetta, Ga

 Evaluate, design and develop retail, customer care training and content delivery strategies, including program training materials, leader guides, participant guides, interactive training activities, reference guides, job-aids, video/software simulations and documentation, eLearning modules, train-the-trainer materials Promote and drive organizational performance goals by applying sound instructional practices that address training needs and close performance gaps Works collaboratively with internal and external subject matter experts during analysis, design, development and delivery to produce quality training materials and outcomes that meet project deadlines Ensure content and material meet insurance compliance and legal guidelines Evaluate and manage of retail and customer care training to ensure performance objectives are being met in order to achieve desired business results Review, evaluate and revise software user documentation Design and build training programs aligned with defined business needs and measure effectiveness of materials and delivery strategy Manage and Develop assigned staff

I was a contract employee responsible for:- Developed Global Training Concept document for the implementation and launch of the global launch of TrackWise for corporate change management.- Develop custom training courses for a specific processes and software based on needs analysis, gap assessments and corporate mandates to policy changes.- Developed custom course material that includes: • User Guides - developed in Oracle User Productivity Kit (UPK)• CBT Material - developed with and Oracle UPK Analyzed, designed, and implemented curriculum, based on client needs- Provided one-on-one support as needed.- Delivered custom training courses for Documentum Compliance Manager (DCM) implemented to maintain controlled documents.- Managed Class Calendar, Course Content, and Attendance.

I was a regular full-time employee and my responsibilities included:- Delivered custom training courses on specific process automation software designed for the client to 1000’s of employees.- Developed custom course material that includes: • Client Training Material - developed in MS Word or from Adobe Captivate 5.5• Instructor Guides - developed in MS Word or from Adobe Captivate 5.5• Quick Reference Guides - developed in MS Word• User Guides - developed in MS Word or from Adobe Captivate 5.5• CBT Material – developed with Adobe Captivate 5.5 and Oracle UPK- Analyzed, designed, and implemented curriculum, based on client needs.- Provided one-on-one support as needed.- Maintained Section 508 compliance for all course deliverables.- Documented user support issues using the company ticket-tracking system.- Provided testing and quality control for beta software prior to version release.- Managed learner management system, including Class Calendar, Course Content, and Attendance.

I was recruited from GA and moved to VA, I was a regular full-time employee and my responsibilities included:- Delivered custom training courses based on a specific solution designed for the client. These courses were a blend of both the practical and the theoretical.- Developed custom training material and instructor guides for custom software developed in house. - Analyzed, designed, and implemented training curriculum based on client needs.- Provided one-on-one coaching, as needed, at client sites.- Delivered training using multiple technologies, including Webinars and Virtual Classroom Telesuites.- Managed clients’ learner management system, including learner history, class calendar, and reporting.- Maintained separate learner database for internal reports.- Updated all training material when new versions were deployed.- Documented user support issues using the company’s ticket-tracking system.- Provided testing and quality control for beta software prior to version release.

I was a full-time employee and my responsibilities included:- Delivered training on all software developed in house, as well as any after-market products used for a design solution.- Developed custom training material and instructor guides for software developed.- Analyzed, designed, and implemented training curriculum based on a clients needs.- Provided one-on-one coaching, as needed, at client sites.- Built CBT material for in house software development.- Implemented SCORM compliance for all training methodology.- Wrote project technical specification updates.- Designed user-interface screens, including input forms and reports.- Documented user-interface logic to project technical specifications.- Provided testing and quality control for in house software development.- Support sales staff with special situations arising from software questions.

Doctor Of Education - Edd, Instructional Design And Administration

Master Of Science (Ms) - Education, Training And Human Performance Improvement

Bachelor Of Science (Bs), Information Technology

Doctor Of Education - Edd (Instructional Systems Design & Administration), Educational/Instructional Technology

I am currently working on this degree. Program Overview: Instructional Systems Design is an area of concentration in the Instruction.